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Hubspot Broker Specialist
Sales
💰 Salary Not shared
📊 Market A$6,250–A$8,333/mo (A$75,000–A$99,996/yr)
About the Company
REA Group (ASX: REA) is not your average digital business. From humble beginnings in a Melbourne garage in 1995, we have grown into a leading digital business specialising in property. We help people with all aspects of their property experience - not just buying, selling, and renting. Our immersive AI-led consumer experiences cover every stage of the property journey offering rich content, unique data and insights, highly accurate property valuation estimates and innovative home financing solutions. We deliver superior value to our customers with a suite of premium products and services, and seamlessly connect them to Australia's largest property audience. Our people are the key to our success and come to work every day living our values. They are purpose driven and collaborative, which drives our innovative culture and our ability to make an impact. Computer Software Specialties: online, media, property, digital, mobile
Responsibilities
- ● Hybrid working, birthday leave and purchased leave options
- ● Flexible parental leave for primary and secondary carers
- ● Volunteering leave, community grants and matched payroll giving
- ● With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.
- ● Where the team fits in
- ● The Financial Services vision is to be the 1 destination to find and finance property in Australia. We deliver this through a multi-channel home loan marketplace, supporting consumers who are buying or refinancing property, and brokers, independent business owners, who support our consumers to access finance with their expertise, trusted advice and service.
- ● What the role is all about
- ● Work closely with key Franchise brokers to support configuration, adoption and utilisation of HubSpot as a key business tool
- ● Ensure workflows, automations and configurations are in place as intended
- ● Work closely with HubSpot team to support gathering broker requirements and feedback, review in accordance to designed solutions and troubleshoot HubSpot issues.
- ● Continuously monitor and optimize HubSpot performance, troubleshoot issues, and support implement solutions for scalability and reliability.
- ● Configure and optimize HubSpot features such as workflows, segments, reporting, views etc
- ● Stay updated with HubSpot platform updates, new features, broker needs and industry trends to leverage them in enhancing our CRM solution
- ● Work with key stakeholders on questions, requests and provide guidance
- ● Build and maintain Broker learning and development documentation for Hubspot, (in close collaboration with L&D team) including training materials
- ● HubSpot CRM expertise: 2-4 years of hands-on experience in implementing and administering HubSpot CRM with a strong focus on custom objects, experience, workflows, reporting/dashboards and automations.
- ● Client focused: experience working directly with external stakeholders and applies a proactive, curious approach to solve customer challenges and help brokers grow their businesses
- ● Mortgage Domain: solid understanding of the mortgage and home lending market, including relevant regulatory requirements (desirable but not essential)
- ● Agile and Adaptable: comfortable operating at pace in an iterative environment; able to balance short term delivery with long term strategy
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