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Customer Portals and Billing Administrator
Accounting
Company shared salary
NA
Market rate
30,000 GBP–50,000 GBP/mo (360,000 GBP–600,000 GBP/yr)
Based on similar roles (title + domain + location).
About the Company
Bring your energy to Aggreko as Billing, Customer Portals & Administration Coordinator based in Manila. You'll ensure our organisation delivers a quality managed customer experience, driving data analytics to manage costs and recoveries effectively. The Billing, Customer Portals & Administration Coordinator will enhance quality and reporting to improve working capital, drive recoveries and improve performance. Power without pause. Heating, cooling and oil-free air without end. We keep our customers' worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.
Responsibilities
- ● Drive effective invoicing and quality managed invoices
- ● Support our billing team to enable them to deliver high quality invoicing by providing efficient uploading of invoices into our customers portal, and additional administrative support to improve efficiencies
- ● Generate and process accurate and timely invoices
- ● Review agreements, purchase orders, and other relevant documents to ensure billing accuracy and compliance with the contract/agreement
- ● Investigate and resolve billing discrepancies or issues in a timely manner
- ● Respond to invoice related customer enquiries
- ● Uploading of invoices to customer portals when required.
- ● Maintain billing records and documentation in an organised and efficient manner
- ● Management of Customer PO's to ensure funds are readily available.
- ● Creation of supplier Purchase Orders
- ● Other adhoc duties as required by the Billing Manager
- ● You'll be / have:
- ● Good understanding of business operations in an energy rental industry
- ● A continuous improvement mindset
- ● Strong interpersonal skills and the ability to build rapport with diverse audiences.
- ● Strong analytical and problem solving skills
- ● Detail orientated with a commitment to accuracy
- ● Proven experience in data analysis, reporting and business operations
- ● Solid business acumen
- ● Strong computer skills, especially Microsoft Office (Excel, Powerpoint, PowerBi, etc.)
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