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Canada- Jr Software Engineer (SRE)PointClickCare · Remote or Mississauga
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PointClickCare

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Canada- Jr Software Engineer (SRE)

🗓️ Posted 2026-09-01 Remote or Mississauga Full-Time Hybrid ICT
💰 Salary Not shared 📊 Market 4,500 CAD–6,500 CAD/mo

About the Company

Our mission is to help every provider deliver exceptional care PointClickCare is a leading health tech company with one simple mission: to help providers deliver exceptional care. With the largest long term and post acute care dataset, we power AI-driven healthcare that fuels intelligent transitions, insightful interventions, and financial sustainability. Enhanced by our marketplace of 400+ integrated partners and trusted by over 30,000 provider organizations and every major U.S. health plan, we're redefining healthcare, so it doesn't just survive - it thrives. Software Development Specialties: Electronic health records, EHR, EMR, long-term care, software, SaaS, nursing homes, eMAR, Point of Care, health information platform

About the Role

As a Junior Site Reliability Engineer, you will learn how modern software systems are built, operated, and improved in production.

Responsibilities

  • ● critical production services while also helping engineering teams improve reliability, observability, automation, and operational excellence.
  • ● This role is designed for engineers who enjoy software development, automation, troubleshooting, and understanding how complex distributed systems behave under real-world conditions.
  • ● You will gain hands on experience building and using AI powered operational tooling that helps engineers investigate incidents, improve observability, automate repetitive tasks, and eliminate operational toil.
  • ● Production Engineering
  • ● Support the operation of critical services owned by the SRE team.
  • ● Assist in monitoring service health, availability, and performance.
  • ● Participate in incident response activities under mentorship.
  • ● Learn on-call practices and production operations.
  • ● Assist with deployment validation and operational readiness activities.
  • ● Reliability Engineering & Observability
  • ● Support implementation of monitoring, alerting, dashboards, and observability improvements.
  • ● Learn how logs, metrics, traces, and events are used to diagnose production environments.
  • ● Help identify monitoring gaps and areas for improved visibility.
  • ● Participate in post incident reviews and reliability improvement initiatives.
  • ● Develop foundational understanding of SLIs, SLOs, and Error Budgets.
  • ● Automation & AI Operations
  • ● Develop scripts and automation to eliminate repetitive operational work.
  • ● Contribute to internally developed AI powered operational tools.
  • ● Learn how AI can accelerate troubleshooting and root cause analysis.
  • ● Support development of AI assisted runbooks and operational workflows.

Requirements

  • ● Exposure to Azure cloud services.
  • ● Exposure to Kubernetes or containerized applications.
  • ● Familiarity with observability platforms such as Datadog, AppDynamics, Grafana, Prometheus, or ELK.
  • ● Interest in AI, automation, and distributed systems.