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Head of Digital CommerceMAXIS · Kuala Lumpur, M14, Malaysia
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MAXIS

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Head of Digital Commerce

🗓️ Posted 2026-09-15 Kuala Lumpur, M14, Malaysia Permanent Hybrid Marketing Communications
💰 Salary Not shared 📊 Market RM20,000–RM35,000/mo

About the Company

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience. We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance and possibilities to embody our culture values. We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers. Maxis Broadband Sdn Bhd: 199201002549 234053-D Telecommunications Specialties: Mobile, fixed, data & internet services

Responsibilities

  • ● Are you ready to get ahead in your career
  • ● We want to empower you to turn your ambitions into achievements.
  • ● We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • ● Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • ● To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
  • ● Why does this job exist and why is it critical
  • ● Define and Lead Digital Commerce Strategy
  • ● Develop and lead the overall website & digital commerce strategy and roadmap to grow digital sales and improve the online experience. This is achieved by setting clear business priorities and desired measurable outcome.
  • ● Drive Data-Led Performance and Optimization
  • ● Use data analytics, customer insights and SEO/AIO reports to continuously improve product discovery, purchase journey and sales performance.
  • ● Own the End-to-End Digital Shopping Journey
  • ● Own the design and optimization of the web discovery and digital purchase journeys to improve conversion and reduce customer friction.
  • ● Build and Enhance Digital Commerce Platform Capabilities
  • ● Lead the development and evolution of the digital commerce technology ecosystem to support scalable and flexible online sales.
  • ● Ensure Effective Online Store Operations
  • ● Continuously improve the operational efficiency of the online storefront to ensure accurate product configuration, smooth workflows and timely processes, and reliable transaction handling.
  • ● What's next
  • ● Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • ● Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
  • ● Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.