search Browse Jobs
SAP SDZensar · Hyderabad, Telangana, India
Zensar logo

Zensar

company page ↗

SAP SD

🗓️ Posted 2026-10-14 Hyderabad, Telangana, India Full-time Remote Ok ICT
💰 Salary Not shared 📊 Market NA

About the Company

We are 'experience-led everything' - harnessing the power of technology, creativity, and insight to deliver impact. Zensar stands out as a premier technology consulting and services company, embracing an 'experience-led everything' philosophy. We are creators, thinkers, and problem solvers passionate about designing digital experiences that are engineered into scale-ready products, services, and solutions to deliver superior engagement to high-growth companies. This full lifecycle capability - from experience to engineering to engagement - is what makes us unique. This integrated approach also means that we harness the power of technology, creativity, and insight to deliver impact - ensuring our work focuses not just on technology but also on the people who use it. Part of the 4.4 billion RPG Group, Zensar is headquartered in Pune, India. Our 10,000+ employees work across 30+ locations worldwide, including Seattle, Princeton, Cape Town, London, Singapore, and Mexico City. As an organization, we are diverse and multi-dimensional and unite across geographies and skill sets to deliver products and services that are value-driven, environmentally conscious, and human-centered. To know more, visit us at www.zensar.com. IT Services and IT Consulting Specialties: IT, BPO, Enterprise Content Management, Business Process Management, Outsourcing, Impact Sourcing, ITES, Retail, Banking & Finance, Manufacturing, Utilities

About the Role

Zensar is looking for an experienced SAP SD Consultant with Tier 1 automotive domain expertise to support AMS engagements for global OEM and automotive clients. The role involves L2/L3 support, EDI/IDoc issue resolution, minor enhancements, and continuous improvement in a high volume, SLA driven support environment.

Responsibilities

  • ● AMS SUPPORT & INCIDENT MANAGEMENT
  • ● Provide L2/L3 production support for SAP SD module
  • ● Resolve incidents, service requests, and defects within SLA timelines
  • ● Perform root cause analysis (RCA) and implement preventive fixes
  • ● Ensure business continuity for critical automotive operations
  • ● AUTOMOTIVE PROCESS SUPPORT
  • ● Support automotive specific SD processes, including:
  • ● Scheduling Agreements (JIT / JIS scenarios)
  • ● High volume order processing
  • ● Customer specific contracts & pricing
  • ● Ensure smooth execution of OEM and Tier 1 supply chain processes
  • ● EDI / IDOC & INTERFACE SUPPORT
  • ● Monitor and resolve EDI / IDoc issues (ORDERS, DELFOR, DESADV, INVOIC)
  • ● Coordinate with middleware teams (PI/PO, CPI, third party EDI tools)
  • ● Ensure uninterrupted data exchange with OEM systems
  • ● ENHANCEMENTS & CHANGE REQUESTS
  • ● Handle minor enhancements and configuration changes
  • ● Prepare Functional Specifications (FS)
  • ● Coordinate with ABAP team for development and testing
  • ● Support transport management and release cycles

Requirements

  • ● REQUIRED SKILLS
  • ● SAP SD ANALYST FUNCTIONAL
  • ● Sales Orders, Pricing, Deliveries, PGI
  • ● Billing, Returns, Credit/Debit notes
  • ● Strong Order to Cash (O2C) expertise
  • ● AUTOMOTIVE DOMAIN (MANDATORY)
  • ● Knowledge of:
  • ● Scheduling Agreements (JIT / JIS)
  • ● High volume transaction environments
  • ● Automotive supply chain processes
  • ● EDI / INTEGRATION EXPERTISE
  • ● Strong experience with:
  • ● IDocs (ORDERS, DELFOR, DESADV, INVOIC)
  • ● EDI monitoring and troubleshooting
  • ● Exposure to SAP PI/PO or CPI preferred
  • ● AMS / SUPPORT
  • ● -4 years in AMS / production support
  • ● Hands on with ServiceNow / Remedy / JIRA
  • ● PREFERRED SKILLS (ZENSAR FOCUS)
  • ● Exposure to S/4HANA SD support