Salesforce QA Lead

About the Company

Responsibilities

• ● Define and execute QA strategies for Salesforce projects, including Sales
• ● Cloud, Service Cloud, and Experience Cloud.
• ● Establish QA standards, templates, and best practices for comprehensive
• ● Salesforce testing.
• ● Lead and mentor QA engineers, providing guidance and support throughout
• ● testing phases.
• ● Participate in sprint planning, story grooming, and release planning to
• ● ensure efficient QA processes.
• ● Prepare detailed test plans, scenarios, and cases for Salesforce features,
• ● covering functional, regression, and integration testing.
• ● Manage test execution across multiple releases and environments, ensuring
• ● thorough coverage.
• ● Implement Salesforce test automation frameworks using tools like Selenium,
• ● Provar, and Katalon, and integrate automation into CI/CD pipelines.
• ● Lead defect management, conducting triage calls and driving resolution with
• ● development and product teams.
• ● Maintain QA metrics and dashboards, tracking defect density, test coverage,
• ● and cycle time.
• ● Collaborate closely with Salesforce developers, admins, architects, and
• ● business stakeholders to ensure aligned QA efforts.

Requirements

• ● + years of QA experience, with 3+ years as a QA Lead in Salesforce
• ● Strong understanding of Salesforce data model, Apex triggers, flows,
• ● validation rules, and Lightning components.
• ● Proficiency in automation testing, with a background in tools like Selenium
• ● Excellent communication, stakeholder management, and leadership skills, with
• ● the ability to work in Agile/Scrum environments.
• ● Analytical and problem-solving capabilities, with a focus on delivering
• ● high-quality Salesforce solutions.
• ● Knowledge of CI/CD automation tools like Copado and Gearset is an asset.
• ● Salesforce certifications, including Administrator (ADM 201), Platform App
• ● Builder, and Quality Engineer, are advantageous.
• ● A proven track record of successful QA leadership and strategy
• ● implementation.
• ● At Zensar, we're "experience-led everything". We are committed to
• ● conceptualizing, designing, engineering, marketing, and managing digital
• ● solutions and experiences for over 130 leading enterprises. We are a company
• ● driven by a bold purpose: Together, we shape experiences for better futures.
• ● Whether for our clients, our people, or the world around us, this belief powers
• ● everything we do. At the heart of our culture is ONE with Client - a set of four
• ● core values that reflect who we are and how we work: One Zensar, Nurturing,