Lead Consultant - SAP DMCBirlasoft Limited · Pune, Maharashtra, India

Lead Consultant - SAP DMC

🗓️ Posted 2026-10-15 Pune, Maharashtra, India Full-time On-site General
💰 Salary Not shared 📊 Market NA

About the Company

About Birlasoft: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. About the Job - We are looking for SAP DMC LEAD.Educational Background - Any Graduate.Experience- 6+ years.Location-Pune/Bangalore/Noida/Mumbai/Chennai/HyderabadJob Description:SAP DMC Consultant - AMS Support

About the Role

The SAP Digital Manufacturing Cloud (DMC) Consultant - AMS is responsible for providing application support, troubleshooting, and continuous improvements for manufacturing operations running on SAP Digital Manufacturing Cloud. The consultant ensures smooth integration between shop floor systems and enterprise applications such as SAP S/4HANA and SAP Manufacturing Execution. This role focuses on incident management, system enhancements, monitoring integrations, and supporting production environments in an AMS model.

Responsibilities

  • ● Application Support
  • ● Provide L2/L3 production support for manufacturing processes within SAP Digital Manufacturing Cloud.Analyze and resolve incidents, service requests, and problem tickets raised by business users.Troubleshoot issues related to:Production order executionShop floor operationsWork center activitiesData collection and manufacturing confirmations
  • ● System Monitoring & Issue Resolution
  • ● Monitor system interfaces between SAP Digital Manufacturing Cloud and SAP ECC.Perform root cause analysis (RCA) for production and integration issues.Support batch jobs, message queues, and data synchronization.
  • ● Configuration & Enhancements
  • ● Configure and maintain:Production processesShop floor PODs (Production Operator Dashboards)Work centers and resourcesData collection parametersSupport minor enhancements and change requests in the DMC environment.
  • ● Integration Support
  • ● Support integration with:SAP ECCSAP Manufacturing Integration and IntelligenceThird-party shop floor systems and IoT devicesTroubleshoot interfaces using APIs and message services.
  • ● Required Skills
  • ● Good knowledge of SAP Digital Manufacturing CloudExperience with:Manufacturing execution processesProduction orders and shop floor executionProduction Operator Dashboards (PODs)Data collection and production confirmationsUnderstanding of manufacturing processes and shop floor operationsKnowledge of integration with SAP S/4HANAExperience working in AMS support environments (incident & change management)