Birlasoft Limited

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Salesforce CRM Analytics Specialist

🗓️ Posted 2026-10-10 Pune, Maharashtra, India Full-time On-site General

💰 Salary Not shared 📊 Market NA

About the Company

AREA(S) OF RESPONSIBILITY Empowered By Innovation Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Salesforce CRM Analytics Consultant

Responsibilities

● Develop dashboards, reports, and analytics solutions
● Work with business teams to identify and deliver data-driven insights
● Analyze data from DMS, CRM (Salesforce), ERP, and manufacturing systems
● Support predictive analytics (forecasting, trends, anomaly detection)
● Ensure data quality and reporting accuracy
● Tools: Salesforce Analytics
● Strong SQL, basic Python/R (preferred)
● Knowledge of data modeling & ETL concepts
● Exposure to CRM, ERP, DMS datasets
● Domain Understanding
● Manufacturing / Automotive / Industrial processes
● Sales, service, inventory, or dealer analytics
● Bachelor's in Engineering / Data / Statistics (certifications preferred)
● Success Metrics
● Adoption of dashboards
● Delivery of impactful insights
● Contribution to business outcomes.

Requirements

● Location : Pune, 5 Days working from Office
● Role: Drive analytics initiatives across manufacturing, sales, service, supply
● chain, and dealer ecosystems with focus on actionable insights.