arrow_back Back to Dashboard search Browse Jobs
Jemena logo

Jemena

Senior Functional Analyst - SAP C4C / CDC

🗓️ Posted 2026-08-14 Australia Permanent ICT

Company shared salary

NA

Market rate

NA

Based on similar roles (title + domain + location).

About the Company

Jemena is an Australian energy company who own and operate more than 12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group's over 4000 team members, consistently strive to make a difference in the communities we serve. We champion and value diversity in life and work experiences, as we know everyone benefits from broader diversity of thoughts in our problem solving, decision making and ability to innovate. We encourage applications from everyone, including First Nations people, veterans, people living with a disability and members of the LGBTIQA+ community.

Responsibilities

  • ● Ensure customer-facing platforms and systems run reliably and safely while serving people in a seamless, intuitive way
  • ● Bring to life a 360-degree customer view to enable smarter decisions and more meaningful interactions
  • ● Continuously evolve platforms to meet customers' changing expectations for simplicity, connection, and ease
  • ● Join the Customer Solutions value stream team working on a modern technology stack powered by SAP C4C and CDC as part of a multiyear CX uplift transformation program

Requirements

  • ● Experience with SAP Service & Sales Cloud (C4C) across design to deployment
  • ● Strong grasp of customer service and sales processes with a solution-focused mindset
  • ● Collaborates with teams and stakeholders to deliver SAP C4C-powered solutions
  • ● Builds strong relationships and leads fit-gap analysis with clarity
  • ● Troubleshoots integrations, manages users, and delivers technical solutions
  • ● Experience or interest in SAP CDC support and configuration
  • ● Tertiary qualifications in Business, IT, or a related field, with utilities experience valued
  • ● Ensures solutions align with architecture principles and standards
  • ● Experience contributing to CRM project delivery and BAU support environments
  • ● Proficient in SAP C4C configuration, tools, and Cloud Applications Studio (OData, ABSL, UI)
  • ● Strong knowledge of integrations across S/4HANA/ECC, CDC, and third-party platforms

Benefits

  • ● Jemena is among the first companies in Australia to be accredited as a Family Inclusive Workplace
  • ● Flexible work arrangements, empowered to work your way and agile, plus additional leave benefits
  • ● Primary and secondary parental leave and well-being and family support benefits
  • ● Numerous career development pathways plus yearly financial support to upskill
  • ● Annual bonuses and a generous employee referral program
  • ● Empowering you within a fun, diverse and inclusive culture
  • ● Group benefits galore for all employees
  • ● Genuine focus on work and life balance
  • ● Reproductive leave benefits