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Cybersecurity Service EngineerEmerson · Saudi Arabia
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Emerson

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Cybersecurity Service Engineer

🗓️ Posted 2026-10-05 Saudi Arabia Full-time Hybrid ICT
💰 Salary Not shared 📊 Market SAR 13,000–SAR 18,000/mo

About the Company

Emerson (NYSE: EMR) is a global automation leader delivering solutions for the most demanding technology challenges. Headquartered in St. Louis, Missouri, Emerson is engineering the autonomous future, enabling customers to optimize operations and accelerate innovation. For more information, visit Emerson.com. Automation Machinery Manufacturing Specialties: Technology, Engineering, Empowering Digital Transformation, Internet of Things, Industrial Automation, Home Comfort, Sensors, Software, Food Quality Protection, Operational Certainty, Project Certainty, Advanced Manufacturing, Energy Efficiency, Responsible Refrigeration, Food Waste Solutions, STEM, Sustainable Energy

Responsibilities

  • ● The Cybersecurity Service Engineer is responsible for providing technical service, maintenance, installation, commissioning, troubleshooting, and cybersecurity support for Emerson products and solutions. This role serves as a focal point for customer technical support, service contracts, projects, and cybersecurity initiatives while helping customers improve system performance, reliability, and cybersecurity posture through proactive recommendations and technical expertise.
  • ● Job Summary
  • ● The Cybersecurity Service Engineer is responsible for providing technical service, maintenance, installation, commissioning, troubleshooting, and cybersecurity support for Emerson products and solutions. This role serves as a focal point for customer technical support, service contracts, projects, and cybersecurity initiatives while helping customers improve system performance, reliability, and cybersecurity posture through proactive recommendations and technical expertise.
  • ● In This Role, Your Responsibilities Will Be:
  • ● Perform routine maintenance and service activities in accordance with customer requirements.
  • ● Provide recommendations to customers on system improvements, cybersecurity enhancements, product upgrades, and system health checks.
  • ● Coordinate and execute assigned service projects and technical activities.
  • ● Perform startup, installation, commissioning, troubleshooting, fault analysis, and repair activities on Emerson systems and products.
  • ● Investigate and resolve technical issues encountered at customer sites.
  • ● Support Sales Engineers in product demonstrations and customer presentations.
  • ● Assist customers in understanding product applications, cybersecurity best practices, maintenance requirements, and operational procedures.
  • ● Develop and implement system configuration changes to meet customer requirements.
  • ● Deliver customer training and on-site instruction related to operation, maintenance, and cybersecurity solutions.
  • ● Participate in on-call support rotations as required.
  • ● Maintain accurate service documentation, timesheets, site reports, and project records.
  • ● Ensure compliance with Emerson business processes, quality standards, and customer requirements.
  • ● You are customer-focused and committed to delivering exceptional service.
  • ● You apply strong analytical and troubleshooting skills to resolve complex technical issues.
  • ● You communicate effectively with customers and internal stakeholders.
  • ● You continuously develop your technical expertise and adapt to evolving technologies.