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Canada- Sr Application Engineer (Salesforce-Agentforce Ai)
ICT
Company shared salary
9,167 CAD–10,417 CAD/mo (110,000 CAD–125,000 CAD/yr)
Market rate
9,000 CAD–12,500 CAD/mo (108,000 CAD–150,000 CAD/yr)
Based on similar roles (title + domain + location).
About the Company
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Requirements
- ● Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources.
- ● Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay.
- ● Working experience with Workday platform highly desired
- ● Experience creating intelligent process automations using tools like Power Automate or others
- ● Solid experience creating test automations for Salesforce and other platforms
- ● Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
- ● Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
- ● Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
- ● Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
- ● Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
- ● In-depth understanding of Salesforce data models, security, and governor limits
- ● Excellent organization, critical-thinking and self-management skills
- ● A continuous learner - you must enjoy acquiring and sharing knowledge and wisdom with others
- ● Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations
- ● Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view
- ● Proven experience as a great Intermediate Application Engineer
- ● Salesforce Certified Agentforce Specialist
- ● Salesforce Certified Platform Developer I & II (required)
- ● Salesforce Advanced Administrator certification (required)
- ● Salesforce Certified Application/Systems Architect (desired)
- ● BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience)
- ● Experience building AI Agents on other AI Platforms
- ● Experience being part teams that operated using the Product Operating Model
- ● Experience working on a SaaS product
- ● Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
- ● Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein
- ● Experience working with AWS, Azure, or other cloud platforms.
- ● Experience working with Service-Oriented Architecture (SOA) and SaaS product development
- ● Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization
- ● Experience with on-call responsibilities for production-grade systems.
- ● Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
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