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About the Company
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
About the Job
The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and efficient solutions. The incumbent promotes and sells existing and new products to meet branch sales objectives and achieve sales results.
Role & Responsibilities
- ● Communicates with existing customers to secure continuing sales and maintain strong customer relationships;
- ● Optimizes the existing customer base by promoting and selling existing and new products and services to our customers;
- ● Offers professional, effective and efficient solutions to customer inquiries;
- ● Provide quotations, technical support, literature, and other support/materials for customers;
- ● Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions to potential customers;
- ● Providing direction, training, coaching and leadership to branch employees;
- ● Communicates customer concerns on inventory and delivery so that customer loyalty is maintained and patterns continually evolve with customers changing requirements;
- ● Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
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- ● Advises the branches of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer accounts
- ● Pro-actively communicates with Branch management on all aspects of customer alliances ensuring customers and branch expectations are met in a manner consistent with contract terms and any issues are immediately addressed;
- ● Provides feedback and recommendations on new products, services, and market conditions to customers, and branch management
- ● Participates in trade shows, training and associated product meetings where appropriate
Requirements
Education
- ● Experience or Post Secondary education in Business Administration or a related discipline
Experience
- ● A minimum of five (5) to seven (7) years experience in a similar role, preferably within the wholesale distribution industry
Benefits
- ● Safety-focused and inclusive workplace culture
- ● Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting day 1
- ● Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1
- ● Paid vacation, sick time, and paid birthday off
- ● Annual bonus and profit-sharing opportunities
- ● Employee discounts on leading plumbing, HVAC/R, and industrial products
- ● Education reimbursement and ongoing career development opportunities
- ● Employee referral programs and recognition initiatives
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