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Inside Sales Representative (Burnaby, BC)Wolseley Group · Burnaby
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Wolseley Group

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Inside Sales Representative (Burnaby, BC)

🗓️ Posted 2026-09-29 Burnaby Hybrid Sales
💰 Salary 65 📊 Market 4,500 GBP–6,500 GBP/mo

About the Company

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

About the Role

Join the Burnaby location as an Inside Sales Representative, where you'll provide exceptional customer service, prepare quotations, process orders, and support branch operations. We're looking for a proactive, customer-focused professional who enjoys building relationships, driving sales, and contributing to a collaborative team environment.

Responsibilities

  • ● Complete the order process, including offering pricing terms according to established margins, sourcing additional products, and generating sales orders.
  • ● Enter quotations and orders into the system accurately and in a timely manner.
  • ● Provide customers with accurate pricing, inventory, and delivery information.
  • ● Build and maintain relationships with new and existing customers by phone and email to drive additional business.
  • ● Prepare quotations and process orders on behalf of outside sales staff.
  • ● Respond to customer requests and inquiries promptly and professionally.
  • ● Achieve sales targets and objectives by promoting and upselling products.
  • ● Support branch operations by assisting with warehouse, yard, and inventory-related activities as required.
  • ● Perform local deliveries and customer pickups when needed.
  • ● Participate in the branch on-call rotation once fully trained and scheduled.
  • ● Adhere to company safety policies and regulations.

Requirements

  • ● Post-secondary education in Business Administration, Civil Engineering Technology, or a related discipline is considered an asset.
  • ● Previous inside sales experience in the construction, HVAC, plumbing, waterworks, or related industry preferred.
  • ● Experience with valves and valve estimation is considered an asset.
  • ● Valid driver's license and ability to safely operate a company vehicle when required.
  • ● Willingness to support multiple areas of branch operations, including sales, warehouse, yard, and delivery functions.
  • ● Strong computer skills, including Microsoft Office; AS400 experience is an asset.
  • ● Commitment to delivering exceptional customer service.
  • ● Demonstrated initiative with the ability to work independently and as part of a team.
  • ● Strong organizational and multitasking skills.
  • ● Bilingualism (French and English) is considered an asset.

Nice to Have

  • ● Post-secondary education in Business Administration, Civil Engineering Technology, or a related discipline
  • ● Previous inside sales experience in the construction, HVAC, plumbing, waterworks, or related industry
  • ● Experience with valves and valve estimation
  • ● AS400 experience
  • ● Bilingualism (French and English)

Benefits

  • ● Safety-focused and inclusive workplace culture
  • ● Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting day 1
  • ● Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1
  • ● Paid vacation, sick time, and paid birthday off
  • ● Annual bonus and profit-sharing opportunities
  • ● Employee discounts on leading plumbing, HVAC/R, and industrial products
  • ● Education reimbursement and ongoing career development opportunities
  • ● Employee referral programs and recognition initiatives