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Learning Operation Specialist (Burlington, ON)
Human Resources Recruitment
💰 Salary Not shared
📊 Market NA
About the Company
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
About the Role
As a Learning Operation Specialist at Wolseley Canada, you'll play a key role in supporting the systems, programs, and initiatives that help our associates learn, grow, and succeed. Based out of our Burlington Head Office, this position combines learning operations, talent development, and technology administration, serving as a subject matter expert for Workday Learning while partnering with business leaders to deliver impactful onboarding, development, and talent initiatives. Through data-driven insights, stakeholder collaboration, and a commitment to continuous improvement, you'll help create exceptional learning experiences that support individual growth and organizational success.
Responsibilities
- ● Oversee the day-to-day operations of the Workday Learning Tenant (LMS), including user management, course uploads, content curation, case management, learning assignments, and configuration/testing. Ensure the LMS is functioning optimally and troubleshoot any issues that arise
- ● Collaborate closely with our U.S. counterparts on enterprise learning initiatives, including supporting the migration and optimization of Workday Learning across a shared tenant environment.
- ● Maintain our role-based onboarding program, including training matrix, guides, and conducting regular audits
- ● Build and schedule custom reports in Workday. Generate and analyze reports on system activity and use data to identify trends and areas for improvement
- ● Maintain the learning portal to ensure that all development resources are up to date and available to associates
- ● Act as a learning partner to various business groups to lead and coordinate talent projects, including the development and implementation of new programs. Ensure projects are completed on time, within scope, and within budget
- ● Continuously assess the effectiveness of learning operations and make recommendations for improvements. Implement best practices and innovative solutions to enhance learning experiences
- ● Collaborate with internal stakeholders and subject matter experts to assess learning needs, develop recommendations, and create tailored learning solutions. Support the design and development of content, ensuring it meets the needs of the target audience and aligns with organizational goals
Benefits
- ● Safety-focused and inclusive workplace culture
- ● Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting day 1
- ● Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1
- ● Paid vacation, sick time, and paid birthday off
- ● Annual bonus and profit-sharing opportunities
- ● Employee discounts on leading plumbing, HVAC/R, and industrial products
- ● Education reimbursement and ongoing career development opportunities
- ● Employee referral programs and recognition initiatives
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