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Key Account Manager - Beauty & Personal CareUnilever · Toronto, ON
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Unilever

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Key Account Manager - Beauty & Personal Care

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-10-02 Toronto, ON Hybrid Sales
💰 Salary 7,075 GBP–8,000 GBP/mo (84,900 GBP–96,000 GBP/yr) 📊 Market 6,000 GBP–9,000 GBP/mo

About the Company

A better business. A better world. A better you. Every day, 3.4 billion people around the world enjoy our products - from ground-breaking brands like Hellmann's, Domestos, Dove and Rexona (to name just a few). Our brands lead the way - innovating in their fields, delighting their consumers and powering our business forward. And it is our people who make everything happen. Our bright and curious people who imagine and create the future - diverse, passionate and ambitious people. A role with us means endless opportunities with global brands that make markets and people who play to win. We make markets and create cultures through some of the biggest brands and best-known products in the world. Talented teams in 190 countries redefine the way we do business and set new standards for our brands. Always learning, always innovating. Is this your moment Consumer Goods Specialties: Consumer Goods, Food, Home Care, Personal Care, Refreshments, Marketing & Advertising, Retail, Purpose, FMCG, Digital, Ice Cream, Nutrition, Sustainability, Beauty & Wellbeing, Innovation, Careers

About the Role

We are looking for a commercially driven and customer-focused Key Account Manager to lead and grow one of our key Canadian retail accounts, Costco. In this role, you will be responsible for managing the Costco business, delivering annual targets, driving profitable growth, and building a strong pipeline of future opportunities. You will work closely with cross-functional teams across Marketing, Supply Chain, Finance and Business Units to develop customer strategies, identify opportunities and secure future listings. This role offers exposure to a significant customer business and the opportunity to work across multiple functions and business areas. It also provides opportunities for both lateral and vertical career growth across commercial and broader business functions.

Responsibilities

  • ● Own and grow the Costco customer business, delivering against annual sales and business targets.
  • ● Develop and maintain a strong commercial pipeline in partnership with the Business Units.
  • ● Build and execute Joint Business Plans (JBP) and customer strategies.
  • ● Identify and secure new listings and future growth opportunities, including planning for 2027.
  • ● Develop and present customer proposals and product packs/MVMs.
  • ● Manage profitability and ensure Costco packs deliver sustainable business results.
  • ● Analyze customer and business performance, including P&L and trade-related considerations.
  • ● Build strong relationships with Costco and internal stakeholders across Marketing, Supply Chain, Finance and Business Units.
  • ● Identify customer risks and opportunities and translate them into actionable commercial plans.
  • ● Collaborate cross-functionally to deliver customer objectives and drive profitable growth.

Requirements

  • ● 2+ years of Key Account Management experience; ideally 3-5 years in a commercial/customer-facing role.
  • ● Strong understanding of P&L, profitability and commercial performance.
  • ● Experience in CPG/FMCG, ideally within Food, Personal Care, Beauty or Health.
  • ● Strong negotiation, influencing and stakeholder-management skills.
  • ● Ability to work effectively in a highly cross-functional environment.
  • ● Strong analytical and commercial mindset, with the ability to turn insights into business opportunities.
  • ● Excellent communication and presentation skills.
  • ● Ability to manage multiple priorities and operate effectively in a fast-paced environment.

Nice to Have

  • ● Direct experience managing Costco is highly preferred and considered a strong differentiator.
  • ● Experience managing major Canadian retail customers such as Costco, Walmart or Loblaw will be considered.

Benefits

  • ● Health insurance (including prescription drug, dental, and vision coverage)
  • ● Retirement savings benefits
  • ● Life insurance and disability benefits
  • ● Parental leave
  • ● Sick leave
  • ● Paid vacation and holidays
  • ● Access to numerous voluntary benefits
  • ● Bonus eligible
  • ● LTI eligible

Application Notes

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