search Browse Jobs
Assistant Manager - EcomUnilever · Kolkata Regional Office
Unilever logo

Unilever

company page ↗ Visa Sponsoring Company

Assistant Manager - Ecom

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-09-16 Kolkata Regional Office Hybrid Manufacturing Transport Logistics
💰 Salary Not shared 📊 Market 45,000 GBP–75,000 GBP/mo

About the Company

A better business. A better world. A better you. Every day, 3.4 billion people around the world enjoy our products - from ground-breaking brands like Hellmann's, Domestos, Dove and Rexona (to name just a few). Our brands lead the way - innovating in their fields, delighting their consumers and powering our business forward. And it is our people who make everything happen. Our bright and curious people who imagine and create the future - diverse, passionate and ambitious people. A role with us means endless opportunities with global brands that make markets and people who play to win. We make markets and create cultures through some of the biggest brands and best-known products in the world. Talented teams in 190 countries redefine the way we do business and set new standards for our brands. Always learning, always innovating. Is this your moment Consumer Goods Specialties: Consumer Goods, Food, Home Care, Personal Care, Refreshments, Marketing & Advertising, Retail, Purpose, FMCG, Digital, Ice Cream, Nutrition, Sustainability, Beauty & Wellbeing, Innovation, Careers

About the Role

As a Assistant Manager Ecom, you will lead and execute innovative supply chain solutions tailored for our key customers, with a strong focus on customer centricity, operational excellence, and value creation.

Responsibilities

  • ● KAMs, Customer SC team, to deliver best in class service, maximize on shelf availability, and drive strategic customer programs.
  • ● Customer Management & Collaboration
  • ● Lead end to end supply chain engagement with OT customers.
  • ● Build and enhance customer relationships; serve as the primary point of contact for SC interactions.
  • ● Drive joint value creation projects with customers (availability, replenishment models, automation, digital tools), JBP & Regional connects.
  • ● Influence customers and internal stakeholders without authority; demonstrate strong negotiation capabilities & Issue resolving.
  • ● Operational Excellence & Efficiency- CRFR Monitoring
  • ● Ensure high performance on Customer Order Fulfilment (CRFR), OSA/OLA, freshness, and service KPIs.
  • ● Lead customer roadmaps, operational reviews (daily/weekly/monthly), and JBP operational execution.
  • ● Understand and optimize the Unilever-Customer supply chain ecosystem, including Nano DC, DC Inventory, forecasting, stock cover, CRFR, and order to delivery cycles.
  • ● Drive operational efficiency through data analytics, insights, and structured problem solving.
  • ● PODs/ePODs Management along with reco closure in N-1 Month with CD Finance.
  • ● Cross functional Leadership
  • ● Work closely with Branch SCM, D&SP (HO), CSC, Finance, Sales teams, and logistics partners.
  • ● Lead Regional connects & cross functional initiatives to improve customer centric execution.
  • ● Anchor Branch OT Lead and support eCommerce & modern trade fulfilment capability building.
  • ● Technology, Digitalization & Sustainability
  • ● Drive digital integration with customers - EDI, API automated data exchange with courier.
  • ● Support sustainability initiatives such as waste reduction, e vehicle deployment, direct invoicing, and CSP optimization.
  • ● Contribute to global/customer centricity networks and benchmarking against other FMCGs.

Requirements

  • ● MBA or relevant education in Supply Chain/Operations; Btech graduates ( with relevant experience may apply.
  • ● -5 years of relevant experience in Customer Supply Chain/Key Account Management/Demand & Supply Planning
  • ● Strong analytical skills and comfort with data-driven decision-making.
  • ● Proven influencing skills-ability to drive outcomes without formal authority.
  • ● Operational excellence mindset with deep customer first orientation.
  • ● Excellent communication and stakeholder management skills.
  • ● Our commitment to Equality, Diversity & Inclusion
  • ● Unilever embraces diversity and encourages applicants from all walks of life This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
  • ● Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent-please verify before proceeding."