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Unilever

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Associate Manager, Customer Transportation Excellence

🗓️ Posted 2026-09-10 Hoboken US HQ Hybrid Manufacturing Transport Logistics

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Based on similar roles (title + domain + location).

About the Company

Background & Purpose of the Role Unilever is seeking a highly motivated Associate Manager, Customer Transportation Excellence to drive transportation performance, excellence, and cost optimization across the US distribution network. The scope of responsibility spans across our outbound transportation network - including stock transfer orders (STOs) and customer shipments from US Distribution Centers. Unlike traditional transportation operations roles focused primarily on daily shipment execution, in time this position will serve as a strategic business partner responsible for driving key transportation performance indicators, leading continuous improvement initiatives, and developing programs that improve speed, reliability, and freight cost efficiency across the DC network.

Responsibilities

  • ● Transportation Performance Management
  • ● Own and manage critical transportation KPIs, including:
  • ● o On-Time Delivery (OTD)
  • ● o Logistics Cost per Tonne (CpT) & Savings
  • ● o Carrier Contract Compliance
  • ● o Left of Dock
  • ● Analyze performance trends and root causes to identify service and cost improvement opportunities.
  • ● Lead regular performance reviews with internal stakeholders and external transportation providers.
  • ● Drive accountability for transportation service and cost targets.
  • ● Strategic Transportation Programs
  • ● Lead transportation optimization initiatives that improve service levels while reducing freight spend.
  • ● Identify opportunities to:
  • ● o Increase truckload utilization
  • ● o Improve network efficiency
  • ● o Expand mode optimization opportunities (truckload, intermodal, dedicated, etc.)
  • ● o Improve transportation planning effectiveness
  • ● Support annual transportation savings programs.
  • ● Develop business cases and implementation plans for network improvements.
  • ● Carrier & Partner Management
  • ● Manage carrier performance governance for outbound shipments from the US Distribution Center network.

Requirements

  • ● Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, Engineering, or related field
  • ● -5 years of experience in Transportation, Logistics, Supply Chain Operations, Carrier Management, Customer Service, and/or Transportation Analytics
  • ● Strong analytical and problem-solving skills.
  • ● Advanced Microsoft Excel and Power BI proficiency.
  • ● Strong communication and presentation skills.
  • ● Knowledge of US transportation regulations and domestic outbound logistics.
  • ● Pay: The pay range for this position is 88,600 to 133,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
  • ● Bonus: This position is bonus eligible.

Benefits

  • ● hould the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
  • ● At Unilever, inclusion is at the heart of everything we do . We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.
  • ● Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
  • ● For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal
  • ● Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
  • ● If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.