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Customer Support Manager - Central Food WholesalesUnilever · Bangkok, Thailand
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Unilever

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Customer Support Manager - Central Food Wholesales

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-09-15 Bangkok, Thailand Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market THB 60,000–THB 100,000/mo

About the Company

About Unilever With 3.4 billion people in over 190 countries using our products every day , Unilever is a business that makes a real impact on the world . Work on brands that are loved and improve the lives of our consumers and the communities around us . We are driven by our purpose : to make sustainable living commonplace , and it is our belief that doing business the right way drives superior performance . At the heart of what we do is our people - we believe that when our people work with purpose , we will create a better business and a better world . At Unilever, your career will be a unique journey , grounded in our inclusive , collaborative , and flexible working environment . We don 't believe in the ' one size fits all ' approach and instead we will equip you with the tools you need to shape your own future . Job Purpose At Unilever Food Solutions, our purpose is to Free Chefs to love what they do . We work with Hotels, Restaurants and Caterers to create exciting menus that are good for diners , and good for the planet . Our brands include Knorr Professional & Best Foods- trusted and used by chefs and F&

Responsibilities

  • ● Account Management
  • ● Manage assigned Central Food Wholesale accounts and deliver monthly, quarterly, and annual sales targets.
  • ● Build and maintain strong relationships with key decision makers, buyers, branch managers, and sales teams.
  • ● Conduct regular business reviews and identify growth opportunities.
  • ● Support Joint Business Planning (JBP) and annual account planning activities.
  • ● Sales & Business Development
  • ● Achieve Sell-In, Sell-Out, distribution, and profitability targets.
  • ● Expand product penetration and increase SKU listings.
  • ● Identify opportunities for new product launches and category growth.
  • ● Acquire new foodservice customers through wholesale partners.
  • ● Trade Promotion & Execution
  • ● Plan and execute promotional activities aligned with category objectives.
  • ● Monitor promotion effectiveness and ROI.
  • ● Ensure excellent execution of merchandising standards, pricing, visibility, and stock availability.
  • ● Coordinate product demonstrations, sampling, and customer engagement activities.
  • ● Distributor & Field Management
  • ● Work closely with distributor sales teams to achieve territory objectives.
  • ● Conduct joint market visits and customer calls.
  • ● Ensure route-to-market effectiveness and execution excellence.
  • ● Monitor inventory, order fulfillment, and stock health.

Requirements

  • ● Bachelor's Degree in Business Administration, Marketing, Sales, or related field.
  • ● years of experience in Key Account Management, Modern Trade, Wholesale, Foodservice, or FMCG Sales.
  • ● Understanding of Horeca, Foodservice, Cash & Carry, or Wholesale business models is an advantage.
  • ● Key Account Management
  • ● Negotiation and Influencing
  • ● Business Planning
  • ● Financial Acumen
  • ● Data Analysis
  • ● Customer Relationship Management
  • ● Presentation Skills
  • ● Trade Marketing Execution
  • ● Microsoft Excel & Power BI
  • ● Communication and Stakeholder Management
  • ● Competencies
  • ● Growth Mindset
  • ● Consumer & Customer Focus
  • ● Ownership & Accountability
  • ● Strategic Thinking
  • ● Result Orientation
  • ● Collaboration & Teamwork