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Senior Quality Executive - CM Ops(HC)
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General
💰 Salary Not shared
📊 Market 40,000 GBP–65,000 GBP/mo (480,000 GBP–780,000 GBP/yr)
About the Company
ABOUT UNILEVER: Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life - giving us a unique opportunity to build a brighter future. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we'll work to help you become a better you Job Title - Senior Quality Executive - Home Care India Function - Quality Work Location - Amli factory Purpose To support delivery of unmissable brand superiority by strengthening quality governance, consumer safety, compliance, and continuous improvement across Home Care India factories and Liquid contract manufacturing operations. This role is responsible for driving end-to-end Quality
Responsibilities
- ● Liaise with Legal, BP, CEC, factory teams, suppliers, and authorities, where required, for counterfeit cases, consumer complaints, product quality concerns, and regulatory or compliance matters.
- ● Conduct monthly CM quality meeting and complaint review meetings, analyse complaint trends, and convert insights into action plans with clear owners and timelines.
- ● Ensure PCP sign-off availability, DN readiness, depot freeze governance, risk assessment completion, HACCP review, CCP compliance, and quality readiness before first commercial production or restart after extended production gaps.
- ● Plan, conduct, upload, and track audits as per schedule; monitor Quality One/QLI records, audit lifecycle status, CAPA progress, and closure effectiveness.
- ● Create and track PQS/early PQS for relevant brands and products, monitor D-incidents, drive DA closure, and propose Liquid-focused QIPs based on recurring issues.
- ● Support CM onboarding, CM reactivation, BRC/USQS compliance, audit planning, scorecard tracking, qualification of new or expanded manufacturing sites, and readiness for the new North Star site and upcoming Liquid technologies.
- ● Maintain structured trackers, dashboards, summaries, and review updates to provide leadership visibility and enable timely decision-making.
Requirements
- ● University degree in a technical discipline such as Science, Engineering, Chemistry, Microbiology, Packaging, or a related field.
- ● Minimum 2 years of experience in Home Care Quality, Factory Quality, CQA, Contract Manufacturing Quality, or Supply Chain Quality, preferably with exposure to Liquid operations or CM governance.
- ● Strong understanding of QMS, GMP, UQP, audit management, CAPA, RCA, deviation management, HACCP, CCP monitoring, inspection plans, SAP quality processes, PCP, DN, depot freeze governance, and product/packaging quality controls.
- ● Ability to analyse quality data, complaints, incidents, audit gaps, marketplace trends, Liquid CM performance and QIP progress to identify risks and drive preventive actions.
- ● Strong stakeholder management, communication, escalation, and project management skills, with the ability to work effectively across factories, CMs, functions, and leadership teams.
- ● Future-fit digital mindset with experience or interest in quality dashboards, digital quality systems, automation, and structured performance reporting.
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