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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
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Retail Consumer Products
💰 Salary Not shared
📊 Market A$4,500–A$6,000/mo (A$54,000–A$72,000/yr)
About the Company
Doing our best work, from anywhere. We believe it's people who give purpose to our technology. So we're committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia's largest and fastest national mobile network. That's why we strive to serve and know our customers better than anyone else - offering a choice of not just digital connection, but digital content as well. And that's why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia's leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection. Be first to know about Telstra news, advice and offers, as well as updates on our people and partners: tel.st/subscribe Telecommunications Specialties: Telecommunications, Mobile Networks, Broadband, 5G, Cloud Services, Cybersecurity, IoT, Digital Transformation
Responsibilities
- ● Closing Date 30 Dec 2026 11:59pm
- ● Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
- ● Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Job Description Ready to Make a Difference Join Our Iconic Team at Telstra
- ● At Telstra, we're more than just a leading telecommunications company-we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations. You won't just be a friendly face in-store-you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
- ● Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- ● Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- ● Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- ● Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
- ● Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .
- ● Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .
- ● Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
- ● Flexibility: We offer flexible working hours and a supportive approach to parental leave- do it your way
- ● Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
- ● Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
- ● Is it You We're Looking For
- ● Great Communication Skills: You're a natural at connecting with people and making their day better.
- ● Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- ● Sales Drive: You're motivated to achieve (and exceed ) sales targets and KPIs.
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