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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.
Retail Consumer Products
💰 Salary Not shared
📊 Market A$4,500–A$6,000/mo (A$54,000–A$72,000/yr)
About the Company
At Telstra, we're more than just a leading telecommunications company-we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
About the Role
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. You won't just be a friendly face in-store-you'll be the trusted expert who helps customers find tech solutions that enhance their lives.
Responsibilities
- ● Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- ● Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- ● Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- ● Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Requirements
- ● Great Communication Skills: You're a natural at connecting with people and making their day better.
- ● Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- ● Sales Drive: You're motivated to achieve (and exceed ) sales targets and KPIs.
- ● Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
- ● Resilience and Positivity
Benefits
- ● Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- ● Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
- ● Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
- ● Flexibility: We offer flexible working hours and a supportive approach to parental leave-do it your way
- ● Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
- ● Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
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