Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Responsibilities

• ● Employment Type Permanent
• ● Closing Date 29 Sept 2026 11:59pm
• ● Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
• ● Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Job Description Ready to Make a Difference Join Our Iconic Team at Telstra
• ● At Telstra, we're more than just a leading telecommunications company-we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations. You won't just be a friendly face in-store-you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
• ● Opportunities available across these locations:
• ● Mount Pleasant
• ● Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• ● Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• ● Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• ● Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
• ● Salary and Benefits:
• ● Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .
• ● Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .
• ● Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
• ● Flexibility: We offer flexible working hours and a supportive approach to parental leave- do it your way
• ● Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
• ● Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
• ● Is It You We're Looking For
• ● Great Communication Skills: You're a natural at connecting with people and making their day better.