Senior Internal Communications and Engagement Lead

About the Company

Responsibilities

• ● Shape the employee engagement strategy for Telstra Enterprise
• ● You'll lead the development and delivery of our employee communications and engagement approach, using insights, data and employee feedback to strengthen connection, culture and performance.
• ● You'll help leaders understand what matters most to employees and turn those insights into meaningful action.
• ● Create stories people actually want to read
• ● You'll translate complex strategies, transformation programs and business priorities into clear, human and engaging communications.
• ● From executive messages and culture campaigns to videos, events and digital content, you'll find creative ways to help employees connect strategy to action.
• ● Lead campaigns that move the needle
• ● You'll design and deliver high-impact internal engagement campaigns and employee experiences that build understanding, inspire action and strengthen culture. You'll use data, AI and insights to set specific goals, inform activity and measure impact.
• ● This includes:
• ● Leadership communications
• ● Team-wide engagement campaigns
• ● Town halls and employee events (travel required)
• ● Change and transformation communications
• ● Recognition programs
• ● Employee experience initiatives
• ● Culture and inclusion campaigns Partner with senior leaders
• ● You'll work closely with outstanding executives and leaders across Telstra Enterprise, helping them become more effective communicators and storytellers.
• ● You'll provide strategic advice, coaching and communication support for some of our most important business priorities.
• ● Reinvent how we communicate
• ● You'll own and maximise our Telstra Enterprise employee communication channels, finding the best ways to reach, engage and connect people.

Requirements

• ● You might be a deeply experienced communications leader looking for your next challenge. Or you might be an ambitious emerging communications, content or engagement professional ready to step into a role with genuine ownership and visibility.
• ● Your background could be internal communications, employee experience or change leader - it could be in corporate affairs or public relations - or perhaps you're a content creator, journalist or marketer.
• ● If you've built audiences, led campaigns, created standout content (not just briefed agencies to do it), shaped culture, driven engagement or helped bring strategies to life, we want to hear your story.
• ● Outstanding storytelling, writing and content creation skills
• ● A track record of creating content and/or campaigns that drive engagement, understanding or behavioural change
• ● Strong stakeholder management and influencing capability
• ● A passion for people/employee experience, culture and engagement
• ● The ability to move comfortably between strategic thinking and hands-on delivery
• ● Curiosity, creativity and a willingness to try new ideas
• ● Bonus points for experience running events If you've done all of this before, fantastic. If not, but you're excited by the opportunity and confident you can make an impact, we'd still love to hear from you.
• ● As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
• ● When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
• ● As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
• ● We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
• ● We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment

Benefits

• ● We know great talent isn't limited by geography or traditional working patterns. Whether you're based in a capital city, regional Australia or balancing work with family commitments, we think work is what you do - not where and when you do it.
• ● Performance-related pay
• ● Access to thousands of learning programs so you can level-up
• ● Global presence across 22 countries; opportunities to work where we do business.
• ● Purchased annual leave scheme
• ● Additional Telstra day off
• ● Additional 30% off Telstra products and services
• ● Toolkit provided (laptop + mobile phone + plan paid for)