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Capability & Learning ConsultantTelstra · Australia (Flexible)
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Telstra

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Capability & Learning Consultant

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-10-08 Australia (Flexible) Hybrid Human Resources Recruitment
💰 Salary Not shared 📊 Market A$8,333–A$12,500/mo

About the Company

Doing our best work, from anywhere. We believe it's people who give purpose to our technology. So we're committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia's largest and fastest national mobile network. That's why we strive to serve and know our customers better than anyone else - offering a choice of not just digital connection, but digital content as well. And that's why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia's leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection. Be first to know about Telstra news, advice and offers, as well as updates on our people and partners: tel.st/subscribe Telecommunications Specialties: Telecommunications, Mobile Networks, Broadband, 5G, Cloud Services, Cybersecurity, IoT, Digital Transformation

Responsibilities

  • ● Closing Date 15 Oct 2026 11:59pm
  • ● Job Title Capability & Learning Consultant
  • ● Job Summary This role acts as a strategic consulting partner to senior leaders and People Partners, diagnosing workforce and capability challenges and designing enterprise-wide interventions that drive business performance outcomes. The role leads consulting engagements from diagnosis through implementation, evaluation and continuous improvement. Job Description We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
  • ● This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
  • ● This role will sit within our Workforce Experience & Culture team within People, Culture & Communications. We cultivate a remarkable workforce experience and vibrant culture for our people.
  • ● In this role you'll:
  • ● Act as a trusted business partner to senior stakeholders, proactively shaping demand, priorities, and the framing of capability challenge.
  • ● Diagnose business capability and performance needs, identifying root causes, future state hypotheses and the critical factors driving the issue.
  • ● Partner with assigned business domains to surface, shape and clarify capability needs, translating stakeholder challenges into well-framed consulting demand that can be brought into portfolio triage, prioritisation, or directing business stakeholders to relevant channels.
  • ● Translate problems into clear consulting briefs, with defined scope, hypotheses, success measures, and an agreed intervention direction.
  • ● Lead consulting engagements end to end, remaining accountable from diagnosis through intervention design, execution oversight, and evaluation.
  • ● Define resource requirements and guide downstream teams - including Experience Orchestration, Experience Delivery, Capability & Learning Experience Solutions, and other specialist roles - to support effective solution execution.
  • ● Shape the overall intervention approach, ensuring the right mix of human-led, digital, product, process, or specialist responses is brought together.
  • ● Monitor intervention progress, quality, and alignment to intended outcomes, keeping work on track and adjusting where needed.
  • ● Build trusted advisory relationships with senior leaders, influencing decisions and aligning stakeholders around workforce capability and performance