Technical Sales Account Manager

About the Role

Responsibilities

• ● Develop close working relationships with the technical community of new or under developed customers; identify, penetrate, and build relationships with key decision makers leading to new opportunities.
• ● Drive application development and innovative formulation, mainly for no dairy Beverage and no dairy categories.
• ● To develop and/or coordinate new formulas development in compliance with Local Latam Legislations, established target costs, goals, client/consumer needs and Tate Guidelines
• ● Lead customer projects, providing technical expertise and support to develop high quality, cost effective, and fit for purpose solutions.
• ● Partner with sales teams to identify and shape new opportunities, building a strong project pipeline.
• ● Manage pipeline with the Commercial team, ensuring accurate delivery forecasts, evaluating and mitigating risks, and ongoing adjustments to volume and revenue projections
• ● Understanding customer needs, culture, capabilities, structures, and processes to support solution design, pipeline development, and technical strategies, anticipates customer and market needs
• ● Provide customers with technical support related to processing issues or challenges.
• ● Follow and share market intelligence and industry trends to contribute to solution development.
• ● Promote Tate & Lyle's technical leadership by presenting new product ideas and technologies to existing and potential customers, including at technical symposiums.
• ● Support customers in using Tate & Lyle ingredients by leveraging knowledge of the ingredient portfolio and applications
• ● Create recognition for Tate & Lyle's ingredients and technologies by developing and fostering industry relationships (including trainings and Workshops)
• ● Work cross functionally within Tate & Lyle to ensure customer performance goals are met.
• ● Be the partner for colleagues by driving technical discussions, sharing expertise across the technical community and team, and building connections with the global community to promote knowledge exchange.
• ● Key Competences
• ● Good understanding of food companies, processing conditions, and formulation/processing challenges.
• ● Combines technical expertise with insights into the external environment and customer business to drive commercially astute decisions aligned with strategic objectives.
• ● Think creatively, analytically, and holistically to explore problems and generate impactful technical solutions.
• ● Conducts rigorous, high quality research aligned with scientific and professional standards, elevating Tate & Lyle's reputation.
• ● Adapts processes and approaches to customer needs; develops best practices and ensures alignment across teams.