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Key Account Manager - Openbank PaySantander · Madrid
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Santander

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Key Account Manager - Openbank Pay

🗓️ Posted 2026-10-22 Madrid Hybrid Sales
💰 Salary Not shared 📊 Market 2,800 EUR–4,200 EUR/mo

About the Company

Banco Santander (SAN SM) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group's activities are consolidated into five global businesses: Retail & Commercial Banking, Openbank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments. This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank's purpose is to help people and businesses prosper in a simple, personal and fair way. In the first quarter of 2026, Banco Santander had 1.4 trillion in total funds, more than 176 million customers, 6,600 branches and 185,000 employees. Banking Specialties: Banking, Financial Services, Banca, Servicios Financieros, Corporate Banking, Information Technology, Cyber Security

Responsibilities

  • ● Key Account Manager - Openbank Pay
  • ● Country: Spain
  • ● Key Account Manager - Openbank Pay
  • ● Openbank Pay is the new checkout lending platform of the Santander Group. Openbank Pay makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe.
  • ● This is an exciting opportunity to make your contribution over a growing market within the business areas of lending, cobranded credit cards and buy-now-pay-later with a solid expansion across different countries with global leading merchants.
  • ● Openbank Pay leverages the technological resources and expertise of Openbank, the digital-native bank of the Santander Group, which is currently rolling out its international expansion plans. Through a simple and flexible banking model, Openbank offers customers the possibility to manage their finances on the website or app.
  • ● Mission and responsibilities:
  • ● Openbank Pay is seeking a Key Accounts manager to lead and scale partnerships.
  • ● This role owns the full P&L of accounts and is accountable for commercial performance, growth strategy, new business lines, and executive relationship management. The responsible will act as the single commercial owner of the partnership, coordinating Product, Risk, Operations, Finance, Legal and Data to ensure flawless execution and sustainable profitability.
  • ● The main tasks of this role will be the following:
  • ● Strategy account Ownership
  • ● Own the end-to-end commercial relationship with Key Accounts across all markets and product lines (BNPL, Installments, Cards, Lending).
  • ● Define and execute the multi-year growth strategy for the account, aligned with Openbank Pay's roadmap.
  • ● Identify and develop new revenue streams, use cases and product extensions within the partnership. P&L & Performance Management
  • ● Full accountability for the account P&L, including volumes, margin, cost of risk and operational cost drivers.
  • ● Define commercial targets and ensure delivery of growth, profitability and efficiency objectives.
  • ● Monitor KPIs including approval rates, conversion, portfolio quality, churn and customer value. Executive relationships & Negociation
  • ● Act as senior point of contact for Key Account's executive stakeholders.
  • ● Represent Openbank Pay in strategic steering committees and governance forums. Cross-functional Coordination
  • ● Ensure seamless coordination with Product, Risk, Compliance, Finance, Operations and Data.