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Senior Digital Product AnalystSantander · Boadilla del Monte
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Santander

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Senior Digital Product Analyst

🗓️ Posted 2026-09-23 Boadilla del Monte Hybrid ICT
💰 Salary Not shared 📊 Market 3,200 EUR–4,500 EUR/mo

About the Company

race a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present. THE DIFFERENCE YOU MAKE Savings & Investments Domain is looking for a Senior Digital Product Analyst , based in Boadilla (Madrid). As a Senior Digital Product Analyst , you will primarily support the Decide & Invest customer mission within Santander's global Savings & Investments platform, helping define how customers execute investments across multiple markets. Working closely with the Digital Product Manager, you will translate product strategy into detailed customer journeys, functional requirements and scalable digital capabilities, helping build a seamless investment experience across multiple countries. As part of the Global Digital Product team, you will also contribute to cross-stream initiatives whenever needed, collaborating across customer missions to deliver a coherent end-to-end product experience.

Responsibilities

  • ● y, collaborating with Product Managers, local markets and engineering teams to deliver innovative digital investment capabilities for millions of Santander customers.
  • ● In this role you will:
  • ● Customer & Business
  • ● Analyse customer needs, market trends and business priorities.
  • ● Identify opportunities to improve customer experience and simplify investment journeys.
  • ● Support the definition and monitoring of product KPIs.
  • ● Contribute to product adoption and rollout activities across countries. Product Definition
  • ● Support the evolution of the Decide & Invest customer mission.
  • ● Translate product strategy into detailed functional requirements and user stories.
  • ● Design end-to-end customer journeys and digital experiences, covering onboarding, profiling, suitability, portfolios, investment execution and servicing.
  • ● Define business rules, functional specifications and acceptance criteria. Customer Experience & Journey Optimisation
  • ● Help design intuitive investment journeys that increase customer engagement and reduce friction throughout the investment process.
  • ● Identify opportunities to simplify complex investment concepts, regulatory requirements and customer communications.
  • ● Contribute to the design of seamless onboarding, profiling, suitability, documentation and digital signature experiences.
  • ● Challenge existing processes to make Regulatory and Compliance requirements as simple, intuitive and customer-friendly as possible while ensuring full regulatory compliance.
  • ● Continuously improve customer understanding by simplifying financial information, decision-making and product interactions. Product Delivery
  • ● Work closely with engineering teams throughout the product development lifecycle.
  • ● Refine and maintain the product backlog.
  • ● Support sprint planning, backlog refinement and functional validation.
  • ● Coordinate with countries to understand local needs while protecting the global product vision.