Application Specialist - Pacific Northwest

About the Company

Responsibilities

• ● Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities.
• ● Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
• ● Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
• ● Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain.
• ● Continuously updating all customers on company product modifications, changes, and enhancements.
• ● Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
• ● Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
• ● Effectively attending conferences and trade shows.
• ● Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
• ● Organizing joint sale calls and attending them with distributors.
• ● Preparing reports for sales and marketing and maintaining expense accounts.
• ● Updating and maintenance of customer accounts including contact names and numbers for future sales.
• ● With the help of inside sales support, provide product quotes to customers as needed.
• ● Compliance with local laws, industry standards, Environmental, Health, and Safety requirements, and relevant ISO certifications.
• ● Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.

Requirements

• ● years of experience in tooling and manufacturing process
• ● Ability to assist customers with processing parts and correct application of tools
• ● Strong Manufacturing background with a focus in Milling, Turning, Grooving (minimum of 5 years)
• ● Job shop experience is high in regard
• ● Assisting customers with proper speeds and feeds for materials used.
• ● Account management for current customers
• ● Proven ability to develop new customers is ideal.
• ● Degree in any field of sales and marketing is highly regarded
• ● Required Skills/Abilities:
• ● Requires in depth knowledge and experience in own discipline and basic knowledge in related disciplines
• ● Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
• ● Supports colleagues to grow and to increase their capability to deliver.
• ● Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
• ● Explains difficult or sensitive information; works to build consensus.
• ● Review and improve methods, tools and processes. Explore opportunities to share best practice within your own function.
• ● Effective time management, organization and multi-tasking skills.
• ● Special people skills to deal with customers and an outgoing personality.
• ● Able to prospect new accounts.
• ● Physical Requirements:
• ● Prolonged periods of sitting at a desk and working on a computer.