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Bilingual Credit and Collections
Accounting
💰 Salary Not shared
📊 Market 28,000 SEK–36,000 SEK/mo (336,000 SEK–432,000 SEK/yr)
About the Company
Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers' processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion. Mining Specialties: Tools for metal cutting, machinery and tools for rock excavation, stainless materials, special alloys, metallic and ceramic resistance materials as well as process systems, mining, Engineering, industrial digitization
Responsibilities
- ● Sandvik Mining is seeking a
- ● Bilingual Credit & Collections Specialist
- ● At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.
- ● Currently, we have an opening for a Bilingual Credit & Collections Specialist . The Bilingual Credit & Collections Specialist will support our Credit and Accounts Receivable function by managing a portfolio of customer accounts, monitoring credit exposure, driving collection activities, resolving account discrepancies, and maintaining strong customer relationships.
- ● Do you excel at balancing customer service, credit risk management, and collections while communicating confidently in both English and French We want to hear from you
- ● While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow. So now we challenge you to take it one step further and apply
- ● What you will be doing
- ● Manage a portfolio of customer accounts from a credit and collections perspective.
- ● Proactively monitor accounts receivable aging and follow up on past-due and delinquent balances.
- ● Communicate with customers in both English and French via phone and email regarding outstanding invoices and payment commitments.
- ● Establish regular collection follow-up schedules and document customer commitments and collection activity.
- ● Investigate and resolve payment discrepancies, short payments, deductions, disputed invoices, and other issues delaying payment.
- ● Partner with Sales, Customer Service, Finance, and other internal teams to resolve customer account issues.
- ● Review customer credit exposure and identify accounts presenting potential credit or collection risks.
- ● Assist with new customer credit reviews and ongoing assessment of existing customer accounts.
- ● Support the establishment and maintenance of customer credit limits and payment terms.
- ● Escalate significant overdue balances, broken payment commitments, or increasing credit exposure as appropriate.
- ● Reconcile customer accounts and assist with identifying unapplied or incorrectly applied payments.
- ● Maintain accurate customer master data, collection notes, credit documentation, and account records.
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