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Customer Sales Support Representative
Sales
💰 Salary Not shared
📊 Market 28,000 SEK–36,000 SEK/mo (336,000 SEK–432,000 SEK/yr)
About the Company
Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers' processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion. Mining Specialties: Tools for metal cutting, machinery and tools for rock excavation, stainless materials, special alloys, metallic and ceramic resistance materials as well as process systems, mining, Engineering, industrial digitization
Responsibilities
- ● Sandvik Mining is seeking a
- ● Customer Sales Support Representative
- ● At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.
- ● Currently, we have an opening for a Customer Sales Support Representative. The Customer Sales Support Representative is responsible for providing industry leading sales support, which exceeds customer expectations and fosters customer loyalty and a positive experience in order to support the achievement of sales targets.
- ● Are you customer focused with some mining industry knowledge We want to hear from you
- ● While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow. So now we challenge you to take it one step further and apply
- ● What you will be doing
- ● Monitor and process incoming customer orders
- ● Support customer inquiries via phone or e-mail includes quotes, orders, unit downs, return requests, shipping a/o pricing concerns and technical issues
- ● Process weekly back-order reports: review, expedite as required and send to customer
- ● Knowledge of your customer needs and communicate to other departments
- ● Maintaining working knowledge of products and their functions for your customers
- ● Ensuring all activities are carried out in accordance with Sandvik's core values and current policies and procedures
- ● Arranging for the shipment/transport of equipment/materials
- ● Receipt of incoming goods and associated logistic support where required
- ● Other duties as assigned
- ● Environmental Health and Safety
- ● What you will bring along
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