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Senior Director, Patient Insights & AnalyticsRoche · South San Francisco
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Roche

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Senior Director, Patient Insights & Analytics

🗓️ Posted 2026-10-15 South San Francisco Full-time Hybrid Healthcare Medical
💰 Salary Not shared 📊 Market 18,000 CHF–28,000 CHF/mo

About the Company

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people's lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare - a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world's largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI). For more information, please visit https://careers.roche.com Read our community guidelines here: https://www.roche.com/some-guidelines.htm Roche Biotechnology Pharmaceuticals Diagnostics Healthcare PersonalisedHealthcare GreatPlaceToWork Innovation Biotechnology Research Specialties: biotechnology, innovation, personalized healthcare, great place to work, diagnostics, pharmaceuticals, research, healthcare, personalised healthcare, diabetes care, genomics, healthcare technology, big data, Science

About the Role

At Genentech, delivering transformative therapies goes hand-in-hand with creating seamless, deeply supportive patient experiences. As the Senior Director, Patient Insights & Analytics, you will serve as the strategic decision-support engine behind our patient engagement and portfolio strategies. Leading a high-performing team of analysts, you will bridge deep pharmaceutical patient journey expertise with cutting-edge analytics, AI/ML methodologies, and scalable technology. Your team's insights will directly shape commercial strategies, optimize Next Best Action (NBA) frameworks, and measure the real-world impact of our patient support programs. If you are a visionary analytical leader who thrives at the intersection of data, patient care, and strategic influence, this role offers an unrivaled platform to transform how insights drive patient outcomes at scale. Accountabilities Strategic Insight Leadership & Decision Support: Serve as the core strategic decision-support lead for patient engagement, driving the integration of actionable patient insights into commercial strategy, brand planning, and portfolio execution. Patient Journey & Advanced Analytics Ecosystem: Lead the end-to-end design, refinement, and modern quantification of patient journeys by synthesizing diverse, large-scale healthcare data sets (e.g., claims, EHR, specialty pharmacy, longitudinal patient data, PROs) alongside traditional primary market research. Capability Transformation: Spearhead th

Requirements

  • ● You have a Bachelor's degree in Data Science, Statistics, Economics, Health Economics, Business Analytics, Life Sciences, or a related quantitative field.
  • ● You have 12+ years of relevant experience in life sciences, pharmaceutical commercial analytics, decision support, or management consulting with a focus on healthcare.
  • ● People Leadership, You have 5+ years of direct people management experience, leading and mentoring high-performing teams of data analysts, data scientists, or insights professionals.
  • ● Deep Domain Expertise (Patient Journey & Support): Thorough understanding of the patient journey within specialty/pharma markets-including diagnosis, treatment initiation, access/reimbursement hurdles, patient assistance programs, hub services, and adherence drivers.
  • ● Pharmaceutical Data Datasets: Extensive hands-on and strategic experience leveraging secondary healthcare datasets (e.g., longitudinal patient data, medical and pharmacy claims IQVIA, Symphony, Komodo , EHR/EMR data, specialty pharmacy data, and PROs).
  • ● Advanced Analytics: Demonstrated experience evolving an analytics capability from traditional reporting to predictive/prescriptive analytics, including Next Best Action (NBA) models, machine learning driven patient journeys, and AI-driven insights tools.
  • ● Impact & ROI Measurement: Proven track record in developing impact measurement models, experimental designs (A/B testing, test-control matched pairs), and ROI attribution frameworks for patient engagement and commercial initiatives.
  • ● Omnichannel Analytics: Familiarity with integrating patient insights across digital channels, CRM platforms, and customer touchpoints to drive cohesive patient experiences.
  • ● This role is based in South San Francisco and offers a hybrid schedule working 3 day per week on campus
  • ● Relocation benefits are NOT available for this posting
  • ● The expected salary range for this position based on the primary location of South San Francisco, CA is 209,200/yr to 388,400/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

  • ● Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
  • ● If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants .