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Senior Customer Marketing Manager, Organized CustomerRoche · South San Francisco
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Senior Customer Marketing Manager, Organized Customer

🗓️ Posted 2026-10-12 South San Francisco Full-time Hybrid Marketing Communications
💰 Salary 13,483 CHF–25,050 CHF/mo (161,800 CHF–300,600 CHF/yr) 📊 Market 10,833 CHF–15,000 CHF/mo

About the Company

The Lymphoma marketing team maintains US disease area team accountability for Follicular Lymphoma (FL) and Diffuse Large B Cell Lymphoma (DLBCL). The Lymphoma marketing team influences this highly competitive marketplace by establishing and communicating our full product value proposition across the full value chain, from financial decision makers, to payers, to health systems, to prescribers, to patients. This Sr. Customer Marketing Manager reports to the Organized Customer Marketing Team Director and is integral to successfully delivering the Hematology marketing vision and network goals by leading the following access marketing activities: Leading the Launch Access Team and the overall Organized Customer marketing strategy for an upcoming launch Maintaining and updating existing in-line access marketing strategies and marketing materials for the current portfolio Supporting team in experimenting with and executing organized customer digital marketing efforts Partnering with our pricing, contracting and distribution team on the development, execution and rollout of contracting strategies Acting as organized customer's EHR marketing lead, including leading Lymphoma's execution on orderset strategy Key Job Responsibilities Strategy Supports the development and execution of the customer strategy and the end-to-end integrated customer experience Supports tailored and actionable omnichannel customer engagement, leveraging appropriate customer insights

Requirements

  • ● Minimum Candidate Qualifications & Experience
  • ● Bachelor's degree
  • ● Two years of marketing experience or one year of marketing experience and an MBA
  • ● years minimum work experience, with 3 years of commercial experience (e.g., market access, marketing, sales or customer insights).
  • ● Additional Desired Candidate Qualifications & Experience
  • ● MBA or other related graduate level degree preferred
  • ● Marketing experience in relevant industries
  • ● Contributed to integrated customer experiences across audiences and channels including multicultural and inclusive marketing tactics
  • ● Relevant access-specific experience
  • ● This position is based in South San Francisco, CA and offers a hybrid schedule working 3 days per week on campus
  • ● Relocation assistance is not available for this job posting.
  • ● The expected salary range for this position based on the primary location of South San Francisco, CA is 161,800 - 300,600. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

  • ● Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
  • ● If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants .