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Bookings AdministratorNuffield Health · Wolverhampton
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Nuffield Health

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Bookings Administrator

🗓️ Posted 2026-09-01 Wolverhampton Hybrid Administration Office Support
💰 Salary 2,086 GBP/mo (25,038 GBP/yr) 📊 Market 2,129 GBP/mo

About the Company

Welcome to Nuffield Health, the UK's leading not-for-profit healthcare organisation. As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities - all to realise our vision to build a healthier nation. What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future - wherever they are on their journey. All for the public benefit. So, it's no surprise that we're trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation. We're committed to our vision of building a healthier nation. Welcome to Nuffield Health. Specialists in you. Nuffield Health is a Registered Charity. Our objective is to advance, promote and maintain health and healthcare of all descriptions and to prevent, relieve and cure sickness and ill health of any kind, all for the public benefit. Registered Charity Numbers 205533 (England and Wales) and SC041793 (Scotland). Wellness and Fitness Services Specialties: Gyms, Health Checks, Physiotherapy, Hospitals, Wellbeing

Responsibilities

  • ● Bookings Administrator
  • ● Wolverhampton Hospital Bookings Administrator Fixed Term 12 Month Contract Full Time
  • ● 25,038 per annum
  • ● hours per week
  • ● Are you a confident and customer-focused administrator, who's passionate about great customer service Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
  • ● As a Bookings Administrator, you will be responsible for effectively and efficiently processing booking forms and administering calls and emails whilst prioritising patient experience and delivering clear communication.
  • ● As a Booking Administrator, you will:
  • ● Process booking forms received by e-mail. Obtaining relevant information from the patient, Consultant or Medical Secretary.
  • ● Making/receiving phone calls to patients
  • ● Establishing stakeholder relationships including consultants and colleagues
  • ● Contributing and supporting the patient pathway, including booking pre-assessment appointments
  • ● Manage patient queries to support their journey through the hospital.
  • ● Dispatch communications (emails, letters) to relevant parties to ensure appointments are processed effectively and efficiently and within agreed specified timescales.
  • ● Helping you feel good.
  • ● We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
  • ● If you like what you see, why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
  • ● It starts with you.