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Front of House Team Member (Bank)
Customer Service Call Centre
Company shared salary
2,053 GBP/mo (24,634 GBP/yr)
Market rate
2,054 GBP–2,136 GBP/mo (24,653 GBP–25,632 GBP/yr)
Based on similar roles (title + domain + location).
Responsibilities
- ● Front of House Team Member (Bank)
- ● Northampton Front of House Bank Contract - Ad hoc
- ● 12.83 per hour
- ● Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
- ● As a Front of House Team Member at our Northampton Gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel. You will be able to work well under pressure and be able to multi task.
- ● As a Member of the Front of House Team, you will:
- ● Support the smooth running of our reception and café areas
- ● Help us create a friendly, relaxing and professional environment
- ● Provide exceptional and efficient customer service to everyone who visits our club
- ● Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- ● Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
- ● What we need from you
- ● Be able to work various shift patterns across the week - 6am-2pm/2pm-10pm weekdays and be able to work occasional weekend shifts 7.30am-3.30pm/12noon to 8pm Saturday and Sunday.
- ● Previous experience in a busy customer facing role.
- ● Be able to work a variety of shifts mainly during the week and occasionally at the week end.
- ● Must be flexible to work variable hours a week up to 32 hours.
- ● Helping you feel good.
- ● We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at 35.00 a month.
- ● Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
- ● Join Nuffield Health and create the future you want, today.
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