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ReceptionistNuffield Health · Hereford
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Nuffield Health

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Receptionist

🗓️ Posted 2026-09-28 Hereford Hybrid Administration Office Support
💰 Salary 2,086 GBP/mo (25,038 GBP/yr) 📊 Market 2,054 GBP–2,129 GBP/mo

About the Company

Welcome to Nuffield Health, the UK's leading not-for-profit healthcare organisation. As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities - all to realise our vision to build a healthier nation. What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future - wherever they are on their journey. All for the public benefit. So, it's no surprise that we're trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation. We're committed to our vision of building a healthier nation. Welcome to Nuffield Health. Specialists in you. Nuffield Health is a Registered Charity. Our objective is to advance, promote and maintain health and healthcare of all descriptions and to prevent, relieve and cure sickness and ill health of any kind, all for the public benefit. Registered Charity Numbers 205533 (England and Wales) and SC041793 (Scotland). Wellness and Fitness Services Specialties: Gyms, Health Checks, Physiotherapy, Hospitals, Wellbeing

Responsibilities

  • ● Receptionist
  • ● Hereford Hospital Customer Fixed Term Contract Part Time
  • ● 25,038 per annum
  • ● hours consists of early shifts (06:45am to 13:45pm) and late shifts (13:45pm to 20:45pm).
  • ● Making a great first impression is really important. That's why we need the right person to join us and help greet our patients and visitors to the hospital. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
  • ● As a Receptionist at our Hereford Hospital, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
  • ● As a Receptionist, you will:
  • ● To provide a friendly efficient reception service, which involves customer contact both face to face and on the telephone, and provides advice within remit of role.
  • ● To operate a complex switchboard in accordance with agreed procedures.
  • ● To handle queries within the remit of own role, escalating more complex / serious issues to senior staff where required.
  • ● To admit patients to the department and make straightforward appointment bookings and amendments.
  • ● To take payments from patients in accordance with set procedures, processing payments using appropriate processes and systems, and reconciling monies taken daily
  • ● Provides friendly and efficient customer service
  • ● To complete electronic and/or manual data entry / record keeping in an accurate and timely manner, to agreed format and standards
  • ● Helping you feel good.
  • ● We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With everything from a cycle to work scheme, financial wellbeing support and more - at Nuffield Health, we take care of what's important to you.
  • ● If you like what you see, why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
  • ● It starts with you.