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Technical Architect - SalesforceNuffield Health · 2 Locations
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Nuffield Health

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Technical Architect - Salesforce

🗓️ Posted 2026-08-25 2 Locations Hybrid ICT
💰 Salary Not shared 📊 Market 6,250 GBP–8,333 GBP/mo

About the Company

Welcome to Nuffield Health, the UK's leading not-for-profit healthcare organisation. As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities - all to realise our vision to build a healthier nation. What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future - wherever they are on their journey. All for the public benefit. So, it's no surprise that we're trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation. We're committed to our vision of building a healthier nation. Welcome to Nuffield Health. Specialists in you. Nuffield Health is a Registered Charity. Our objective is to advance, promote and maintain health and healthcare of all descriptions and to prevent, relieve and cure sickness and ill health of any kind, all for the public benefit. Registered Charity Numbers 205533 (England and Wales) and SC041793 (Scotland). Wellness and Fitness Services Specialties: Gyms, Health Checks, Physiotherapy, Hospitals, Wellbeing

Responsibilities

  • ● Platform Architect - Customer & CRM
  • ● Epsom or Barbican, London Hybrid Working Technology Full Time Permanent
  • ● Competitive salary available, depending on experience
  • ● hours per week
  • ● Nuffield Health is the UK's largest healthcare charity, committed to building a healthier nation through outstanding healthcare, wellbeing and fitness services. As a Platform Architect - Customer & CRM , you will play a key role in shaping and evolving our Customer and CRM Platform, helping to deliver exceptional customer and patient experiences through modern, scalable and integrated technology solutions. Working closely with technology teams, business stakeholders and architecture colleagues, you will provide technical leadership and strategic direction across the Salesforce ecosystem and wider customer technology landscape.
  • ● As our Platform Architect - Customer & CRM you will:
  • ● Own and develop the technology roadmap and architecture for the Salesforce CRM platform and associated customer technologies.
  • ● Design scalable, secure and integrated solutions that support customer, patient and marketing services across Nuffield Health.
  • ● Provide architectural guidance and governance to developers, Salesforce administrators, business analysts and project teams.
  • ● Lead the creation of solution, technical and platform architecture documentation, ensuring alignment with enterprise standards and principles.
  • ● Drive platform improvements and innovation, including DevOps adoption, Salesforce Marketing Cloud expansion and wider ecosystem capabilities.
  • ● Collaborate with architects and stakeholders across the organisation to ensure technology roadmaps support business objectives and digital strategies.
  • ● Support the delivery of digital transformation initiatives that enhance customer experience, operational efficiency and organisational effectiveness.
  • ● To succeeded as a Platform Architect - Customer & CRM you'll bring:
  • ● Proven experience designing, implementing and supporting large-scale Salesforce and customer-focused platforms.
  • ● Strong experience of Salesforce architecture, including CRM applications and associated technologies.
  • ● Demonstrable experience delivering digital transformation and modernisation programmes within complex organisations.
  • ● Strong understanding of API-led integration architectures, cloud technologies and platform governance.
  • ● Excellent stakeholder management and communication skills, with the ability to translate complex technical concepts for non-technical audiences.
  • ● Helping you feel good.