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ReceptionistNuffield Health · Bristol
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Nuffield Health

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Receptionist

🗓️ Posted 2026-08-12 Bristol Hybrid Administration Office Support
💰 Salary 2,086 GBP/mo (25,038 GBP/yr) 📊 Market 1,700 GBP–2,200 GBP/mo

About the Company

Job Description Receptionist Bristol Hospital Customer Permanent Full Time 25,038 per annum 37.5 hours per week- This role requires flexibility to work across a rota covering reception services. Shifts include:06:30-14:30, 08:00-16:00 and 12:00-20:00pm Nuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as a Receptionist at our Bristol Hospital and play your part in delivering an exceptional experience for every patient, visitor and consultant who walks through our doors. As the first point of contact for our hospital, you will provide a warm and professional welcome while supporting both the Main Reception and Outpatients Department. This is a varied role that combines exceptional customer service with administrative support, helping to ensure every patient journey runs smoothly from arrival through to departure. We are looking for a customer-focused and organised individual who enjoys working with people and thrives in a busy environment. You will play a key role in creating a positive first impression of the hospital, supporting patients, visitors, consultants and colleagues while ensuring the efficient day-to-day operation of reception services. As our Receptionist, you will: Help patients, visitors and consultants feel welcome, comfortable and supported when they visit the hospital. Deliver exceptional customer service, using empathy and professionalism to build positive relationships with patients and colleagues.

Responsibilities

  • ● Previous reception, administration or customer service experience, ideally within a healthcare, hospitality or service-led environment.
  • ● Outstanding customer service skills with a friendly, professional and approachable manner.
  • ● Excellent verbal and written communication skills.
  • ● Strong organisational skills and attention to detail.
  • ● Good IT skills, including experience using Microsoft Office applications.
  • ● GCSE English and Maths (Grade C/4 or above) or equivalent.
  • ● The ability to prioritise workload and remain calm under pressure.
  • ● A flexible approach to working hours and shift patterns.
  • ● The ability to work independently and as part of a team.
  • ● Helping you feel good.
  • ● We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
  • ● Bristol Hospital
  • ● Situated in the beautiful village of Clifton, Nuffield Health Bristol Hospital - The Chesterfield has a long and distinguished history of looking after the people of Bristol. With the latest equipment and facilities designed to meet the needs of our patients, we are constantly developing our services to ensure our patients receive the finest quality treatment.
  • ● Our 30-bed private hospital houses three digital theatres and combines leading-edge clinical facilities with an outstanding customer experience.
  • ● If you like what you see, why not start your application now We consider applications as we receive them and reserve the right to close adverts early where we have received an exceptionally high volume of applications.
  • ● It starts with you.