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(Bank) Front of House Receptionist - OutpatientsNuffield Health · Brighton
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Nuffield Health

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(Bank) Front of House Receptionist - Outpatients

🗓️ Posted 2026-09-30 Brighton Hybrid Healthcare Medical
💰 Salary 2,096 GBP/mo (25,152 GBP/yr) 📊 Market 1,700 GBP–2,200 GBP/mo

About the Company

Welcome to Nuffield Health, the UK's leading not-for-profit healthcare organisation. As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities - all to realise our vision to build a healthier nation. What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future - wherever they are on their journey. All for the public benefit. So, it's no surprise that we're trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation. We're committed to our vision of building a healthier nation. Welcome to Nuffield Health. Specialists in you. Nuffield Health is a Registered Charity. Our objective is to advance, promote and maintain health and healthcare of all descriptions and to prevent, relieve and cure sickness and ill health of any kind, all for the public benefit. Registered Charity Numbers 205533 (England and Wales) and SC041793 (Scotland). Wellness and Fitness Services Specialties: Gyms, Health Checks, Physiotherapy, Hospitals, Wellbeing

Responsibilities

  • ● (Bank) Front of House Receptionist - Outpatients
  • ● Brighton Hospital Admin Ad-Hoc Bank
  • ● 13.10 per hour
  • ● This is a flexible bank position providing cover across the following shifts:
  • ● :00am - 4:00pm
  • ● :00pm - 8:00pm
  • ● Some Saturdays
  • ● As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.
  • ● As a Front of House Receptionist - Outpatients at our hospital, you'll have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.
  • ● As a Front of House Receptionist - Outpatients , you will:
  • ● Help people feel comfortable when they visit your department
  • ● Use your empathy and customer service skills to build positive relationships
  • ● Answer the phone, deal with consultant, medical secretary and patient enquiries, and book appointments
  • ● Take ownership of and monitor a busy email inbox, responding to and actioning enquiries in a timely and professional manner
  • ● Welcome patients in person, directing them to the appropriate waiting area
  • ● Work closely with colleagues to ensure the department runs smoothly
  • ● Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions
  • ● Helping you feel good
  • ● We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at 35.00 a month.
  • ● Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Credential Requirements for United Kingdom
🔴

PLAB 1 + PLAB 2

General Medical Council

Must have to work
Cost: GBP 1,000–2,000 Timeline: 6–18 months
🔴

NMC CBT + OSCE

Nursing and Midwifery Council

Must have to work
Cost: GBP 1,000–2,000 Timeline: 6–12 months
🔴

GPhC OSPAP

General Pharmaceutical Council

Must have to work
Cost: GBP 6,000–10,000 Timeline: 1 year
🔴

GDC ORE Part 1 + Part 2

General Dental Council

Must have to work
Cost: GBP 2,000–4,000 Timeline: 1–2 years