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Manager, ATS Learning Policy and QualityNAV CANADA · 8 Locations
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NAV CANADA

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Manager, ATS Learning Policy and Quality

🗓️ Posted 2026-09-29 8 Locations Hybrid Human Resources Recruitment
💰 Salary Not shared 📊 Market 7,083 CAD–10,417 CAD/mo

About the Company

Job Posting Title Manager, ATS Learning Policy and Quality Job Category Learning & Development Language Requirements Bilingual Preferred / Bilingue de préférence In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l'éventualité où un candidat bilingue qualifié n'est pas disponible, un candidat unilingue qualifié sera considéré. Flexible Work Agreement Type Hybrid / Hybride Posting End Date 2026-10-13 Job Grade L1 Zone B Pay Range Commensurate with Experience / Selon l'expérience Job Summary The Manager, Air Traffic Services (ATS) Learning Policy and Quality is primarily responsible for the development and oversight of the ATS Learning policy framework and ensuring regulatory compliance through auditing. The role is also responsible for integrating quality assurance and alignment to the NC-QMS Program while focusing on the effectiveness of internal processes and continuous improvement. Possible Work Locations: Ottawa Head Office, Gander ACC, Moncton ACC, Montreal ACC, Toronto ACC, Winnipeg ACC, Edmonton ACC, or Vancouver ACC. Job Description What NAV CANADA offers you: Challenging, team-oriented work environment Competitive compensation and flexible benefits Defined benefit pension plan Opportunities for growth and development Flexible work arrangements Diverse and inclusive workforce In this role you will: Develop, implement, and evaluate ATS Learning

Requirements

  • ● Successful completion of post-secondary education with specific knowledge in the areas of business administration, adult education, psychology, and/or compliance auditing.
  • ● years supervisory or management experience, with a demonstrated commitment to quality, accuracy, and attention to detail.
  • ● Knowledge of the air navigation industry and associated operational standards.
  • ● Knowledge of organization and ATS Learning policies, processes, and practices related to the Safety Management System (SMS).
  • ● Knowledge of Quality Management principles, quality assurance practices, and continuous improvement methodologies.
  • ● Knowledge of internal and external regulatory standards and requirements.
  • ● Knowledge of compliance auditing principles, analysis, and reporting standards.
  • ● Knowledge of corrective action planning, root cause analysis, and process improvement.
  • ● Proficiency in Microsoft Office applications including MS Excel, MS PowerPoint, and MS Word.
  • ● How others describe you:
  • ● Exceptional attention to detail and a commitment to producing high-quality, accurate work.
  • ● Strong ability to lead, motivate, and coach to positively influence culture and employee engagement.
  • ● Demonstrated ability to facilitate collaboration with internal and external groups.
  • ● Strong written and verbal communication skills.
  • ● Demonstrated ability to effectively manage projects and create a methodology for organization and training initiatives.
  • ● Demonstrated ability in analyzing or auditing related to ensuring compliance.
  • ● Ability to deal with highly sensitive and confidential information.
  • ● Ability to support and guide organizational change while maintaining quality, consistency, and compliance throughout the transition.
  • ● Working Conditions:
  • ● This position is a hybrid position with a minimum 3 days per week on site.