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CUSTOMER SERVICE REPRESENTATIVE WITH ENGLISH - ORIGINAL EQUIPMENT MARKET -7.000 - 7.500 brutto
Customer Service Call Centre
💰 Salary Not shared
📊 Market 7,000 EUR–7,500 EUR/mo (84,000 EUR–90,000 EUR/yr)
About the Company
Michelin is a world-leading manufacturer of life-changing composites and experiences. Pioneering materials science over more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on technological leadership in polymer composites, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies, and healthcare. The care we put into our products and our intimate knowledge of consumer habits enable Michelin to offer its customers exceptional experiences, whether in terms of connected solutions and artificial intelligence for professional fleets, or for discovering the outstanding restaurants and hotels that the MICHELIN Guide recommends. Motor Vehicle Manufacturing Specialties: Tires, Mobility services, Michelin solutions, MICHELIN Engineering & Services, Motorsport, Lifestyle products
Responsibilities
- ● Serve as a point of contact for our clients - manufacturers of cars and trucks
- ● Coordinate activities with internal partners (sales, supply, procurement, logistics)
- ● Analyze clients' tire purchase forecasts
- ● Manage orders and logistics planning
- ● Oversee the resolution of client complaints
- ● WHAT WE EXPECT:
- ● Ability to collaborate with clients and build long-term relationships
- ● Strong communication skills
- ● Very good command of English (B2+/C1 level)
- ● Ability to quickly adapt to new situations
- ● Proficiency in working with IT systems
- ● Analytical thinking and excellent organizational skills
Benefits
- ● An engaging job in an international team serving clients across much of Europe
- ● Opportunities for professional development
- ● Stable employment conditions
- ● A comprehensive benefits package, including:
- ● Private medical care with Luxmed
- ● Subsidized Multisport card
- ● Access to various perks via the MyBenefit platform
- ● Attractive bonuses
- ● Meal subsidies via a lunch card
- ● Participation in the Tire Benefit Program
- ● A hybrid work model
- ● Work in a modern office in a prime location
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