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HR Operations Analyst with FrenchMichelin · Voluntari
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Michelin

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HR Operations Analyst with French

🗓️ Posted 2026-10-20 Voluntari Hybrid Human Resources Recruitment
💰 Salary Not shared 📊 Market 2,200 EUR–2,800 EUR/mo

About the Company

Michelin is a world-leading manufacturer of life-changing composites and experiences. Pioneering materials science over more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on technological leadership in polymer composites, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies, and healthcare. The care we put into our products and our intimate knowledge of consumer habits enable Michelin to offer its customers exceptional experiences, whether in terms of connected solutions and artificial intelligence for professional fleets, or for discovering the outstanding restaurants and hotels that the MICHELIN Guide recommends. Motor Vehicle Manufacturing Specialties: Tires, Mobility services, Michelin solutions, MICHELIN Engineering & Services, Motorsport, Lifestyle products

Responsibilities

  • ● HR Operations Analyst with French
  • ● Michelin is hiring
  • ● This role is based in the Michelin Shared Services Center in Bucharest, Michelin Corporate & Business Services, where more than 800 colleagues deliver excellence in Purchasing, Finance, Logistics, Sales Administration, Personnel and Service Management.
  • ● Fluency in French (B2+) and professional level English;
  • ● Strong analytical and logical thinking skills;
  • ● Ability to analyze situations, solve problems, and make sound decisions even when information or direction is limited;
  • ● Confidence working independently and taking initiative ;
  • ● Comfortable using multiple tools and systems ;
  • ● Customer-focused mindset.
  • ● The HR Operations Analyst will:
  • ● Provide first-level support to employees, managers, and HR stakeholders regarding the use of the WORKDAY platform;
  • ● Investigate, troubleshoot, and resolve WORKDAY-related inquiries received through the ServiceNow ticketing system (e.g. personal information updates, bank account changes, dependents, organizational changes, transfers, and other employee lifecycle activities);
  • ● Perform mass data uploads and validation activities in WORKDAY to ensure accuracy of data;
  • ● Coordinate with Pune teams and participate in testing, validation, and deployment activities in both test and production environments;
  • ● Maintain and continuously improve chatbot content, knowledge articles, and support documentation;
  • ● Identify recurring issues, process gaps, and opportunities to improve WORKDAY processes and the employee support experience;
  • ● Escalate complex system, process, or configuration issues to the next level of support;
  • ● Contribute to service reporting and performance tracking to support operational effectiveness;
  • ● Handle sensitive employee information in accordance with company policies and data privacy requirements;
  • ● Update information in systems that are available to employees or partners (SharePoint Document Base).