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Michelin Business Process Execution (MARS project) - Join our Talent Pool!
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Consulting Strategy
💰 Salary Not shared
📊 Market 20,000,000 EUR–35,000,000 EUR/mo (240,000,000 EUR–420,000,000 EUR/yr)
About the Company
Required Qualifications & Skills - Bachelor's degree in Business, Economics, Foreign Trade, or a related field. - 3-5 years of experience in project implementation, change management, retail/franchise operations, or CRM/ERP deployment (experience in automotive or aftermarket industries is preferred). - Demonstrated project management capabilities, with proficiency in tools such as Jira, Asana, MS Project, or similar platforms. - Experience in delivering training programs and driving user adoption initiatives. - Strong stakeholder management skills with the ability to coordinate effectively across cross-functional teams. - Solid analytical skills, with the ability to interpret dashboards and translate data into actionable insights. - Proficiency in business English, both written and spoken. - Highly organized, process-oriented, and detail-focused. - Strong logical thinking and problem-solving abilities. - Willingness to travel and work on-site, including flexibility to work outside standard hours or on weekends when required.
Responsibilities
- ● Deployment planning & execution: translate the rollout roadmap into detailed local deployment plans (pilot phased full), schedule releases and prepare go live packs and user guides.
- ● Project coordination: manage day-to-day deployments using project tools (status, RAG Red Amber Green, risk logs), track milestones and escalate blockers.
- ● Change management & enablement: design and deliver local change, training and communication plans; provide on-site coaching and workshops.
- ● System testing & data quality: support UAT, validate configurations, perform basic data checks and coordinate fixes with IT/data teams.
- ● Franchisee support & business coaching: act as on ground contact during stabilization; help integrate MARS into franchisee business plans and workflows.
- ● Performance monitoring & reporting: define local KPIs, produce dashboards/ highlight reports and track commercial impacts (traffic, conversion, revenue uplift).
- ● Continuous improvement & knowledge sharing: document playbooks, capturing lessons learned and share best practices across territories.
- ● Stakeholder management: coordinate with Sales, Marketing, IT, Finance, Legal and RCs to secure resources and align deployments.
- ● Key deliverables
- ● Validated territory deployment plan and schedule.
- ● Completed deployments per roadmap (pilot rollout stabilization).
- ● Adoption & performance dashboards; training completion and user satisfaction reports.
- ● Post implementation review and ROI summary per deployment.
- ● Success metrics (examples)
- ● On time deployment rate vs plan (%)
- ● Active user adoption rate within 30/60/90 days (%)
- ● Training completion rate and average satisfaction score
- ● Data quality score (% records meeting standards)
- ● Commercial impact: traffic uplift, conversion uplift
- ● SLA: percentage of post go live issues closed within agreed timeframe
Requirements
- ● Understanding dealer operations and retail automotive standard operating procedures (SOPs).
- ● Professional certifications in project management (PMP, PRINCE2) or change management (Prosci) are advantageous.
- ● Behavioral Competencies
- ● Customer-centric mindset with a pragmatic approach to problem-solving.
- ● Proactive, resilient, and capable of working effectively in ambiguous environments.
- ● Strong collaboration and influencing skills, with the ability to drive results across teams.
- ● Organized, detail-oriented, and focused on delivering measurable outcomes.
- ● Monthly gross base salary (13 months)
- ● Group & Team annual performance bonus
- ● Other benefits aligned with Group policy: meal allowance, phone allowance, health care, travel allowance
- ● Application Process
- ● Apply via Michelin Careers Website. Since this a talent pool, we will reach out to you if we find a suitable match with your profile
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