Michelin Business Process Execution (MARS project) - Join our Talent Pool!Michelin · Ho Chi Minh City
Michelin logo

Michelin

company page ↗ Visa Sponsoring Company

Michelin Business Process Execution (MARS project) - Join our Talent Pool!

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-10-03 Ho Chi Minh City Hybrid Consulting Strategy
💰 Salary Not shared 📊 Market 20,000,000 EUR–35,000,000 EUR/mo

About the Company

Required Qualifications & Skills - Bachelor's degree in Business, Economics, Foreign Trade, or a related field. - 3-5 years of experience in project implementation, change management, retail/franchise operations, or CRM/ERP deployment (experience in automotive or aftermarket industries is preferred). - Demonstrated project management capabilities, with proficiency in tools such as Jira, Asana, MS Project, or similar platforms. - Experience in delivering training programs and driving user adoption initiatives. - Strong stakeholder management skills with the ability to coordinate effectively across cross-functional teams. - Solid analytical skills, with the ability to interpret dashboards and translate data into actionable insights. - Proficiency in business English, both written and spoken. - Highly organized, process-oriented, and detail-focused. - Strong logical thinking and problem-solving abilities. - Willingness to travel and work on-site, including flexibility to work outside standard hours or on weekends when required.

Responsibilities

  • ● Deployment planning & execution: translate the rollout roadmap into detailed local deployment plans (pilot phased full), schedule releases and prepare go live packs and user guides.
  • ● Project coordination: manage day-to-day deployments using project tools (status, RAG Red Amber Green, risk logs), track milestones and escalate blockers.
  • ● Change management & enablement: design and deliver local change, training and communication plans; provide on-site coaching and workshops.
  • ● System testing & data quality: support UAT, validate configurations, perform basic data checks and coordinate fixes with IT/data teams.
  • ● Franchisee support & business coaching: act as on ground contact during stabilization; help integrate MARS into franchisee business plans and workflows.
  • ● Performance monitoring & reporting: define local KPIs, produce dashboards/ highlight reports and track commercial impacts (traffic, conversion, revenue uplift).
  • ● Continuous improvement & knowledge sharing: document playbooks, capturing lessons learned and share best practices across territories.
  • ● Stakeholder management: coordinate with Sales, Marketing, IT, Finance, Legal and RCs to secure resources and align deployments.
  • ● Key deliverables
  • ● Validated territory deployment plan and schedule.
  • ● Completed deployments per roadmap (pilot rollout stabilization).
  • ● Adoption & performance dashboards; training completion and user satisfaction reports.
  • ● Post implementation review and ROI summary per deployment.
  • ● Success metrics (examples)
  • ● On time deployment rate vs plan (%)
  • ● Active user adoption rate within 30/60/90 days (%)
  • ● Training completion rate and average satisfaction score
  • ● Data quality score (% records meeting standards)
  • ● Commercial impact: traffic uplift, conversion uplift
  • ● SLA: percentage of post go live issues closed within agreed timeframe

Requirements

  • ● Understanding dealer operations and retail automotive standard operating procedures (SOPs).
  • ● Professional certifications in project management (PMP, PRINCE2) or change management (Prosci) are advantageous.
  • ● Behavioral Competencies
  • ● Customer-centric mindset with a pragmatic approach to problem-solving.
  • ● Proactive, resilient, and capable of working effectively in ambiguous environments.
  • ● Strong collaboration and influencing skills, with the ability to drive results across teams.
  • ● Organized, detail-oriented, and focused on delivering measurable outcomes.
  • ● Monthly gross base salary (13 months)
  • ● Group & Team annual performance bonus
  • ● Other benefits aligned with Group policy: meal allowance, phone allowance, health care, travel allowance
  • ● Application Process
  • ● Apply via Michelin Careers Website. Since this a talent pool, we will reach out to you if we find a suitable match with your profile