Customs Entry SpecialistMaersk · USA, North Carolina, Charlotte, 28273

Customs Entry Specialist

🗓️ Posted 2026-09-23 USA, North Carolina, Charlotte, 28273 Full-time Hybrid Manufacturing Transport Logistics
💰 Salary US$4,667–US$5,000/mo (US$56,000–US$60,000/yr) 📊 Market US$3,500–US$4,800/mo

About the Company

Lovable is a platform that lets you build apps and websites by chatting with AI. We are a small European team of serial founders, product engineers, physicists, competitive programmers and people who just care about building a great product quickly. We're on a mission to build the last piece of software that the world will ever need. Software Development Specialties: Software Development, AI, AI code generation, Software Engineering, Vibe coding

About the Role

As a Customs Entry Specialist , you play a critical role in ensuring our customers' imports move smoothly, compliantly, and on time. You will manage end to end customs brokerage operations for a dedicated portfolio of accounts, partnering closely with customers, carriers, government agencies, and internal teams. This is an ideal opportunity for someone who thrives in a fast paced, detail oriented environment and wants to build strong expertise in customs brokerage while contributing directly to customer satisfaction and operational excellence.

Responsibilities

  • ● You will take ownership of daily customs brokerage operations for assigned customers, including:
  • ● Serve as a trusted point of contact for customers, responding to questions and providing timely, accurate shipment updates
  • ● Prepare and process U.S. Customs entries and Partner Government Agency (PGA) filings, ensuring full regulatory compliance
  • ● Open and manage entry files in alignment with defined KPIs and service standards
  • ● Coordinate shipment clearance with freight forwarders, steamship lines, airlines, and container freight stations (CFS) to ensure timely release
  • ● Track and trace inbound shipments from port or airport through final delivery
  • ● Ensure all required documentation and entry packages are accurately uploaded into operating systems
  • ● Complete customer billing, delivery orders, and required operational reports
  • ● Maintain and update customer Standard Operating Procedures (SOPs) as needed
  • ● Collaborate closely with teammates and cross functional partners to support coverage, cross training, and peak volume needs
  • ● What Success Looks Like
  • ● You'll be successful in this role if you consistently demonstrate:
  • ● Timely and accurate processing of shipments within agreed KPIs
  • ● High attention to detail and data accuracy
  • ● Strong adherence to company policies and all CBP and PGA regulations
  • ● Proactive communication and follow through with customers and internal partners
  • ● Reliable submission of delivery orders and required documentation
  • ● In this role, you are accountable for helping drive:
  • ● Customer experience & quality - delivering on service commitments and building trust
  • ● Compliance & process maturity - ensuring regulatory adherence and operational consistency