Lead Logistics Customer Experience and Operations SpecialistMaersk · Philippines, Pasig, 1600
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Maersk

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Lead Logistics Customer Experience and Operations Specialist

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🗓️ Posted 2026-09-23 Philippines, Pasig, 1600 Full-time Hybrid Manufacturing Transport Logistics
💰 Salary Not shared 📊 Market 60,000 DKK–95,000 DKK/mo

About the Company

Lovable is a platform that lets you build apps and websites by chatting with AI. We are a small European team of serial founders, product engineers, physicists, competitive programmers and people who just care about building a great product quickly. We're on a mission to build the last piece of software that the world will ever need. Software Development Specialties: Software Development, AI, AI code generation, Software Engineering, Vibe coding

Responsibilities

  • ● All file management activities post booking.
  • ● Documentation.
  • ● System Updates.
  • ● Operational finance.
  • ● Proactive communication with customer service in case of exceptions.
  • ● Supporting Customer Service in customer query resolution and exception handling.
  • ● Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
  • ● Strong communication and stakeholder management skills
  • ● Proficiency in Microsoft Office (Excel, PowerPoint, Word) and automation tools.
  • ● Strong background in logistics operations, with understanding of end-to-end supply chain (3PL to 4PL perspective)
  • ● Good knowledge of Incoterms and international shipping practices
  • ● Ability to manage multiple tasks and meet deadlines
  • ● Proactive, solution-oriented mindset
  • ● Flexible and adaptable to changing operational demands
  • ● Ability to work in a fast-paced, high-volume environment
  • ● Willingness to learn and continuously improve