Projects and Business Excellence Support

About the Company

About the Role

Responsibilities

• ● Data Analysis & Reporting Management
• ● Support and maintain structured data collection by consolidating operational data from multiple sources including warehouse management systems, finance records, QHSSE logs, project trackers, and team inputs.
• ● Prepare and analyse operational data covering volume trends, cost variances, productivity metrics, compliance rates, and project performance to support operational insights and decision-making.
• ● Assist in developing and maintaining performance dashboards and visual reporting tools such as Power BI and advanced MS Excel to provide visibility of key operational KPIs for the Operations Manager and site leadership.
• ● Produce structured daily, weekly, monthly, and ad-hoc operational reports tailored to the audience - from site-level summaries to management-ready presentations - ensuring accuracy, clarity, and timely delivery.
• ● Support trend analysis and basic forecasting to identify patterns, highlight operational risks, and assist planning for resource allocation, cost management, and project scheduling.
• ● Assist in root-cause analysis on operational variances, KPI deviations, and performance gaps, and prepare findings with practical corrective action suggestions for review by relevant stakeholders.
• ● Develop and maintain benchmarking reports that compare site performance against internal targets, historical data, and cross-site metrics to support continuous improvement decisions.
• ● Ensure data integrity, accuracy, and consistency across all reporting sources by implementing regular data audits, reconciliation checks, and validation routines.
• ● Support the standardisation of reporting templates and data entry processes across teams and functions to improve reporting reliability and reduce manual effort.
• ● Maintain a centralised reporting repository and version-controlled records to ensure all stakeholders have access to the latest, most accurate information at all times.
• ● Translate complex data sets and analytical findings into clear, visually engaging reports and presentations that support non-technical audiences in making data-driven decisions.
• ● Collaborate with Finance, Operations, and Commercial teams to align reporting requirements, validate data sources, and ensure cross-functional data consistency.
• ● Project Support & Cross-Functional Coordination
• ● Support and coordinate assigned site-level and customer-related project activities across key phases, including initiation, planning, execution, monitoring, and closure, for activities such as facility readiness, reinstatement, communication board rollouts, branding standardisation, and improvement projects.
• ● Assist in preparing project plans, timelines, risk trackers, and stakeholder action lists to support structured, on-time, and within-scope execution.
• ● Facilitate cross-functional alignment across Operations, QHSSE, Maintenance, People Function, IT, Finance, and vendors by supporting clear roles, responsibilities, and communication flow during project execution.
• ● Track project change requests by documenting scope changes, highlighting potential impact on timelines and resources, and supporting approval follow-up before implementation.
• ● Identify, track, and escalate project risks or issues in a timely manner, and support mitigation planning to minimise impact on project delivery.
• ● Coordinate project review meetings, status update sessions, and post-implementation reviews to track progress, follow up on blockers, and capture lessons learned.

Requirements

• ● Bachelor's degree in Business, Logistics, Supply Chain, Engineering, Data Analytics, or a related field.
• ● Certification in Project Management, Lean, Six Sigma, Data Analytics, or related areas is an added advantage.
• ● Minimum 2-4 years of experience in data analysis, reporting, project management, continuous improvement, or logistics-related roles.
• ● Strong data analysis, interpretation, and report generation skills.
• ● Proficient in MS Excel (advanced), Power BI, or equivalent data visualisation tools.
• ● Good project management, planning, and stakeholder coordination skills.
• ● Solid understanding of CI methodologies such as Lean, Six Sigma, or Kaizen.
• ● Ability to handle multiple tasks and reporting cycles simultaneously under tight deadlines.
• ● Good documentation skills including tracker management, dashboard creation, and structured reporting.
• ● Strong attention to detail with a structured and organised working approach.
• ● Understanding of warehouse operations and logistics processes.
• ● Familiarity with KPI frameworks, operational performance metrics, and data governance practices.
• ● Good knowledge of project management principles, documentation governance, and visual management.
• ● Awareness of Lean principles, process improvement frameworks, safety compliance, and operational best practices.
• ● Basic understanding of data management tools, reporting systems, and process automation concepts.
• ● Technical & Digital Skills
• ● Proficient in Microsoft Office, particularly Excel, PowerPoint, Word, and Outlook.
• ● Good Excel skills, including formulas, PivotTables, data reconciliation, tracker management, data analysis, and reporting.
• ● Familiarity with Power BI for dashboard development, performance analysis, and management reporting.
• ● Familiarity with ERP, WMS, TMS, and other operational or reporting systems is an advantage.