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First Mile Operations SpecialistMaersk · Indonesia, Jakarta, 12920
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Maersk

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First Mile Operations Specialist

✓ This company has sponsored visas before. The posting doesn't say so, but it's still worth applying.

🗓️ Posted 2026-10-03 Indonesia, Jakarta, 12920 Full-time Hybrid Manufacturing Transport Logistics
💰 Salary Not shared 📊 Market 8,500,000 DKK–12,500,000 DKK/mo

About the Company

We are looking for an execution-focused and customer-oriented individual who can manage daily transportation activities while maintaining strong attention to service quality, cost and regulatory compliance. The ideal candidate will bring: A good understanding of landside transportation operations and their key characteristics Strong stakeholder-management and communication skills Effective planning, prioritisation and execution capabilities An analytical and solution-oriented approach to operational challenges The ability to collaborate effectively across teams and with external suppliers A customer-focused mindset with a commitment to timely issue resolution Strong cost awareness and an interest in operational optimisation An awareness of continuous-improvement principles The ability to work effectively in a fast-moving operational environment Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If y

Responsibilities

  • ● levant authorities to ensure shipments are planned, monitored and delivered successfully. The role will also contribute to supplier performance, cost optimisation, process improvement and a consistently strong customer experience.
  • ● Landside Operations Execution
  • ● Execute day-to-day landside transportation activities, including shipment planning, monitoring, reporting and operational follow-up.
  • ● Coordinate with transport suppliers to ensure shipments are delivered successfully and within agreed service requirements.
  • ● Collaborate with internal and external stakeholders to identify the most effective and cost-efficient solutions for landside operations.
  • ● Proactively support customers and suppliers by resolving daily operational issues in a timely manner.
  • ● Maintain accurate daily and weekly operational reports.
  • ● Support the onboarding of new customers and suppliers, including introductions to relevant products, processes and systems.
  • ● Ensure operational activities are executed in accordance with established standard operating procedures and transportation management system requirements
  • ● Supplier and Stakeholder Management
  • ● Build and maintain collaborative relationships with existing and new transport suppliers.
  • ● Monitor supplier performance against agreed service levels and key performance indicators.
  • ● Work closely with customer-facing teams, Finance, Procurement and Customs House Brokerage teams to support smooth end-to-end execution.
  • ● Liaise with local authorities, suppliers and customers on matters affecting landside transportation services.
  • ● Communicate operational issues clearly and provide proactive updates to relevant stakeholders.
  • ● Process and Performance Improvement
  • ● Identify operational and process gaps and actively contribute to improvement initiatives that strengthen productivity, service levels and on-time delivery.
  • ● Support proactive customer notifications by improving communication and operational visibility.
  • ● Research and recommend more effective ways of delivering services from both operational and cost perspectives.
  • ● Support the implementation of new processes and improvements to existing workflows.