Work Placement & Migration Lead

Responsibilities

• ● Apply and enforce work placement principles consistently across all GSC locations to ensure strategic alignment and operational efficiency.
• ● Develop and execute location and site optimization strategies that support business needs and service delivery models.
• ● Collaborate with key stakeholders to monitor and report compliance with work placement standards and decisions.
• ● Lead the migration of work based on the service catalogue, maintaining consistency, recording exceptions, and reducing fragmentation.
• ● Make informed decisions on work placement within the GSC, balancing strategic priorities, capabilities, and compliance requirements.
• ● Accountabilities:
• ● Business insight generation based on accurate, consistent & reliable data
• ● Data visualization & storytelling
• ● Resource planning for BI
• ● End-to-end impact analysis
• ● Required qualification, experience & skills
• ● years relevant experience in in Transition Management, Migrations & Project Management
• ● Strong project management skills and experience in managing complex and dynamic Transition projects
• ● Certified Prince2 Practitioner/ PMP is a must. Additional LEAN Six Sigma is preferred
• ● Excellent in stakeholder management & a good team player
• ● Comfortable when dealing with senior management and being part of tough discussions
• ● Passionate about driving customer experience and client centricity
• ● Excellent command of spoken and written English and communication skills
• ● Excellent Presentation skills and overall expertise in MS Office Suite - especially MS Excel and Power point
• ● Ability to multi-task, manage several projects simultaneously in a dynamic environment and manage challenge