search Browse Jobs
Customer Experience ConsultantMaersk · India, Chennai, 600002
Maersk logo

Maersk

company page ↗

Customer Experience Consultant

🗓️ Posted 2026-10-16 India, Chennai, 600002 Full-time Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market ₹30,000–₹55,000/mo

About the Company

Lovable is a platform that lets you build apps and websites by chatting with AI. We are a small European team of serial founders, product engineers, physicists, competitive programmers and people who just care about building a great product quickly. We're on a mission to build the last piece of software that the world will ever need. Software Development Specialties: Software Development, AI, AI code generation, Software Engineering, Vibe coding

Responsibilities

  • ● Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
  • ● Customer channel management
  • ● Case Management
  • ● Customer onboarding and relationship management
  • ● Contract and dispute management
  • ● Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
  • ● At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
  • ● A colleague at this level performs work that is based on routines and any new knowledge is generally acquired through short explanations and simple instructions.
  • ● Colleagues perform highly specific task or tasks of limited scope and responsibility that have well-defined processes and procedures and readily available instructions.
  • ● The job requires little or no prior work experience within the functional area and the colleague is not expected to exercise independent judgment. Works under close supervision.
  • ● Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.