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Senior Supervisor - Operations
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Manufacturing Transport Logistics
💰 Salary Not shared
📊 Market ₹65,000–₹95,000/mo (₹780,000–₹1,140,000/yr)
About the Company
Position: Senior Supervisor - Operations Location: Hoskote, Bengaluru - Sy No 80/6, Chokkahalli Village kasaba Hobli Hoskote, taluka, Bangalore Bengaluru- 562114 India Google Link - https://www.google.com/maps/dir/13.1162711,77.8177703/Jockey+Maersk+and+page+industry+unit+32,+4R99% 2B2GX,+Chokkahalli,+Karnataka+562114/@13.1136474,77.8128433,1696m/data 3m2 1e3 4b1 4m18 1m7 3m6 1s0x3bae059a72cbea4b:0xd37df299a9cea230 2sJockey+Maersk+and+page+industry+unit+32 8m2 3d13.1174721 4d77.8185911 16s%2Fg%2F11vbwh2vx3 4m9 1m1 4e1 1m5 1m1 1s0x3bae059a72cbea4b:0xd37df299a9cea230 2m2 1d77.8185911 2d13.1174721 3e9 entry ttu&gep EgoyMDI2MDcxMy4wIKXMDSoASAFQAw%3D%3D Job Purpose: The Senior Supervisor - Operations is responsible for managing day-to-day warehouse operations, ensuring achievement of productivity, quality, inventory accuracy, customer service, safety, and cost targets. The role involves leading a team of supervisors, team leaders, operators, and associates while driving operational excellence and continuous improvement initiatives.
Responsibilities
- ● Warehouse Operations Management
- ● Manage daily inbound, outbound, inventory, returns, and VAS operations.
- ● Ensure timely receipt, putaway, picking, packing, dispatch, and order fulfillment.
- ● Monitor operational KPIs and ensure achievement of customer SLAs.
- ● Ensure optimum utilization of warehouse space, equipment, and manpower. 2. Team Leadership & People Management
- ● Lead and supervise supervisors, team leaders, and warehouse associates.
- ● Conduct daily shift briefings and performance reviews.
- ● Monitor attendance, productivity, absenteeism, and manpower deployment.
- ● Coach, mentor, and develop team members for enhanced performance.
- ● Support recruitment, induction, and training activities. 3. Inventory Management
- ● Ensure inventory accuracy through cycle counts and physical verification.
- ● Investigate stock discrepancies and implement corrective actions.
- ● Monitor inventory movements and system transactions.
- ● Ensure inventory integrity and compliance with customer requirements. 4. Customer Service & Stakeholder Management
- ● Act as the primary operational contact for customers and internal stakeholders.
- ● Provide timely updates on operational performance and service issues.
- ● Support customer visits, audits, and business reviews.
- ● Resolve operational escalations promptly. 5. Performance & Productivity Management
- ● Drive productivity improvement initiatives.
- ● Monitor throughput, utilization, and efficiency metrics.
Requirements
- ● years of warehouse and logistics operations experience.
- ● Minimum 3 years in a supervisory or team management role.
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