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Ocean Customer Experience SpecialistMaersk · India, Airoli, 400708
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Maersk

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Ocean Customer Experience Specialist

🗓️ Posted 2026-10-16 India, Airoli, 400708 Full-time Hybrid Customer Service Call Centre
💰 Salary Not shared 📊 Market ₹25,000–₹40,000/mo

About the Company

At Maersk , we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what's possible-setting new benchmarks for efficiency, sustainability, and excellence. We believe in the power of diversity, collaboration, and continuous learning , and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Responsibilities

  • ● Customer Experience which includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
  • ● Customer channel management
  • ● Case Management
  • ● Customer onboarding and relationship management
  • ● Contract and dispute management and more
  • ● Any Graduate with minimum 2 years of experience.
  • ● Excellent oral and written communication skills (mandatory)
  • ● German Language Expert with minimum B2 Level certification (mandatory)
  • ● Good at MS Office skills
  • ● The desired candidate should be comfortable working in European shift

Benefits

  • ● Impact: Your work directly contributes to the success of our global operations.
  • ● Opportunity: Ample opportunities for professional and personal growth.
  • ● Innovation: Join a forward-thinking team embracing cutting-edge technologies.
  • ● Global Exposure: Collaborate with diverse colleagues in an international business environment.
  • ● Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
  • ● We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .